Card system went down as they were checking out the family in front of mine. No one was sure what to do as we are standing there, ice cream in hand, until they asked to put it in the freezer for us while we found an ATM, at their suggestion. It was a very embarrassing situation that could have been better navigated with clear expectations. The gentlemen who were next in line do carry cash, which i generally do not, and they paid for us. SO KIND! They set a wonderful example of thoughtfulness and leadership for my two teenaged sons. As for the staff... Baskin Robins, let's have a plan for these things so your young adult managers and staff can handle them better.
Worst experience! Went in for ice cream the girl was playing with her nose and scratching her face. My partner ask her to wash her hands and she refused he again told her to wash and she walked away and ignored him. The man came over to help and she didnot acknowledge him again. What an experience. It is very disappointing that she would not wash her hands. Will not return tothis Baskin-Robbins!
I am absolutely disgusted with the multiple health violations I watched as I was standing there not receiving any service. I was in the store for a good 10-15 minutes as two of the employees walked around doing nothing while there were many people in there waiting to get helped. Needless to say we went to Safeway for our ice cream tonight.
Just purchased an ice cream cake with white/vanilla cake or so I was told only to discover after I got it home that it's chocolate. Guess I should've kept the receipt! Next time I'll try Dairy Queen.
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Ordered a banana split that was supposed to have 3 scoops of ice cream. This thing was nasty! 90% toppings and 10% ice cream. I don't think there was half of a scoop between the 3 different flavors.
Bought off of door dash and they didn't put spoons in the bag so we had to go get some spoons from a store while the ice cream started melting
The deliveries are always prepared instantly upon arrival, and they’re packaged well. Service: Delivery Food: 4 Service: 5 Atmosphere: 4
Great place to go for ice cream with kinds to choose from very nice people and friendly.
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Delicious and fast but they didn't have cotton candy when I was there NOOOOOO
Great flavors served up by a friendly and efficient staff!
Disney Princess Little Mermaid And Flounder Cake
Strawberry N Almonds Mini Soft Serve Parfait
Mini Soft Serve Parfait Made With Snickers
Peanut Butter N Chocolate Ice Cream Quart
Mini Soft Serve Parfait Made With M M's
Chocolate Chip Cookie Dough 31° Below
Very Berry Strawberry Ice Cream Quart
Chocolate Mint Cake (Fully Decorated)
Double Chocolate Ice Cream Cake Bite
Oreo Cookies N Cream Ice Cream Quart
