Basmati - Table reservation

rude and disgusting. my last experience in this restaurant was terrible! I have often been in this restaurant and generally receive a reasonable standard of eating and service. my recent trip I received neither and shocked how rude the personal was. our isse was we booked a table, but after mins had not yet set down, despite other parties (without booking) were set before us. we asked why they said there was one table, and why we could not sit on empty tables to answer a lot of rude. that was before we throw our change over the cash when we suggested to go. there was a complete lack of respect, customer service and common standing. we are going to...read more

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We reserved the upstairs room for a hen party and it was a fantastic experience! The staff were very attentive, despite there being 16 of us and many changes to our orders. They remained calm and cool throughout. All our food came out together, hot and delicious. The staff efficiently sorted out individual prices and were unbelievably calm. They definitely deserved the tip! I would highly recommend this place.

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I have been dining at Basmati for a few years and I have never been disappointed. The staff is fantastic and polite, and the service is top-notch. The food is of the highest quality in Wigan. I highly recommend this restaurant to anyone in search of a great curry night.

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The food was delicious and served promptly, but unfortunately, the service was lacking and quite rude. It felt like our presence was a burden, even when ordering. I do not plan on coming back, as there are better Indian restaurants in Wigan.

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Excellent good and service. First time here for a few years as we don’t live in the area but will definitely return. Lovely Saturday evening out.

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