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"Absolutely dreadful food. We ordered two jacket potatoes, which had no potato inside. The jacket potato's had been baked so many times, instead of discarding them, all that was left of the jacket potato was the skin. Serving food in this condition is unfair to the consumer and is not acceptable. The scones were also dry and stale. Extremely disappointing visit."
Phone: +441798343414,+441798342207
Address: Swan House Cellars, GU28 0AH, Chichester, United Kingdom
City: Chichester
Website: http://www.basmatigroup.co.uk/restaurants-petworth/
Monday: 17:30-23:00
Wednesday: 17:30-23:00
Thursday: 17:30-23:00
Friday: 17:30-23:00
Saturday: 17:30-23:00
Sunday: 17:30-23:00
Dishes: 10
Amenities: 18
Categories: 5
Reviews: 1965
How hard can it be to make a sandwich? Clearly almost impossible in this overpriced rather chaotic cafe. My toasted sandwich looked and tasted as if it was made from ingredients left over from the ancient kitchen in the main house. The poor staff behind the counter were doing their best cheerful and friendly but maybe it was just fear that they may have to deal with disgruntled customers once the food was served! Eat somewhere else before visiting the House.
We were served promptly by a very friendly and welcoming member of staff. The problem, was the fact that our toasted sandwiches were pretty revolting having been placed into a sandwich toaster for a very short time and they just weren’t cooked. Barely toasted, soggy inferior bread encasing un-cooked ingredients rendered a tasteless mess. We couldn’t be bothered to send them back and perhaps next time we’ll opt for a slice of cake!! Avoid the sandwiches.
Sadly, it's a thumbs down. Admittedly there were notices explaining shortages of staff and supplies but that is no excuse for stale bread! The place is now rather drab and in need of some attention. The National Trust is a window on Britain for many foreign visitors (including our guest). At the moment it shows all too truthfully the state of the nation. It would be nice if it could aspire to something better (as used to be the case pre-covid).
The lines at the cafe were terrible. The food was just okay, like most national trust cafes. I wish they would consider improving their menu to increase their profits. The interior of the cafe was dreary, in contrast to the beautiful property. If you exit through the back door (next to the cafe), you can explore the nearby town and enjoy the charming cafes there instead. I suggest everyone do this instead of eating at the cafe.
Absolutely dreadful food. We ordered two jacket potatoes, which had no potato inside. The jacket potato's had been baked so many times, instead of discarding them, all that was left of the jacket potato was the skin. Serving food in this condition is unfair to the consumer and is not acceptable. The scones were also dry and stale. Extremely disappointing visit.
