This has got to be the worst run takeout I have ever come across in my life. A busy queue usually means good food and a popular place. Not in this case. Long queues meant people waiting forever for food and in some cases even for their order to be taken. Firstly, this place does not abide by the COVID 19 guidance. Posted on the front door is a notice “3 people at any one time.” Totally the opposite. At time of visit there were 6 people in the tiny takeout; double the amount. There was no room to stand and equally no room to move. Employees were not masked, neither 2m apart (distance understandable but no excuse for lack of masks . It took 20 minutes to half an hour for someone to take my ord...
Where to begin? We visited here on the way to newcastle after having a previous good experince a few years ago, however to my digust, it was almost vomit-inducing. To start, the memorable and good quality carboard packing from the last visit was replaced with some soggy, chuck e cheese-style, thin cardboard boxes made the already awful meal even worse, as the box fell apart in our hands. We tried to inquire what was in a chicken kebab, however the member of staff gave a vague description leaving out the fact that the kebab was smothered in what tasted like old, plastic cheese that made it soggy and bland. The rest of the chicken kebab was just as bad, as it turned out as one big soggy lump....
Waited 30 minutes for a gravy chip a cheesy chip. Finally got them and both were cold. The cheese wasn’t even melted. No supper sauce staff were rude. I came back in to speak about the cheesy chip being stone cold solid cheese on top I was nastily laughed at by a rude woman behind the counter when leaving again after it being replaced. The place was full of people and it’s only because it’s the only chippy near, not for good food. Rule of 3 inside the shop also isn’t enforced .. I will never return
Placed an order over the phone, very simple order. x2 Garlic Cheesy Chips and x2 portions of nuggets. Went to collect my order, paid for my order. Waited 10 mins then I was told that there was no cheese to put on my CHEESY GARLIC CHIP. I then compromised and just took Garlic sauce on my chips. After leaving I opened my chip and to my surprise there was barely any garlic sauce on my chip. I’ve no idea how they messed up such a simple order
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Waited around 30 minutes in the queue, once inside waited a further 10 minutes and was not even acknowledged or spoken to, never mind asked for my order. I eventually turned and walked out in disbelief at the service. Will not be back and would not recommend at all. Will take my custom elsewhere.
Any time l have used either of the spots I have enjoyed the chips and fish very much. The other night I got lovely breaded scampi from Dundrum and Iovely fresh good tasting chips. And I had a pleasant chat while I. Waited with a very nice girl serving..
This is the best pasty I have ever tasted. The chips were amazing as well. My partner ordered the chicken goujons, which were really big. We will definitely be returning to this restaurant.
I ordered a portion of Goujons and a tub of pepper sauce and was charged £8.60. The food tasted awful. I ended up throwing it in the bin. I would not recommend this place to anyone.
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The service and food were extremely disappointing. We waited for nearly an hour, only to receive rotten food that we had to throw away. We will not be returning to this restaurant.
Popular spot so be prepared to wait a little for your order but the food is always cooked fresh and of top quality and portions are generous.
