Bb.q Chicken Elkins Park

I wanted to share a disappointing experience I had at this restaurant. There were several negative comments regarding the staff, particularly about a large man who was working on Sunday. It seems like the owner is unresponsive to these issues. The typical response we received was just a generic message about sharing feedback with employees and appreciating customers. However, this doesn’t seem to be genuine. Unfortunately, it feels like they don’t value their customers at all.

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I have ordered from this restaurant numerous times over the years and always considered it to serve some of the best fried chicken I've ever tasted. However, my most recent experiences have not lived up to that standard. The chicken that used to be incredibly crispy has recently been almost soggy, which is disappointing. Unfortunately, it no longer feels worth the wait or the price.

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I've been coming here allot recently and I love it. The food court is on target all the way and you'll enjoy the variety. I have literally made gifts out of the fried chicken from bb.q chicken. The chicken is that good. The atmosphere is great allot of diversity. Worth the trip. Allot of Vegetarian options for those who do not do meat

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I really like the secret spicy and hot spicy chicken. I would give this place a higher rating if they had better customer service. The cashier person is very rude and unprofessional. Quality and taste of the chicken seems to have gone down these past few months as well.

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Lacking flavor, just taste like oil. The one in upper Darby is soooooo good. I?m disappointed, gross.

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