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"excellent eating, but slightly overpriced for portion size"
Phone: +33186995715
Address: Alcester, Alcester B49 6NF, United Kingdom, 1050
City: Alcester
Dishes: 3
Amenities: 4
Categories: 5
Reviews: 864
The dinner menu was excellent with a nice choice and a great wine list, the staff were lovely and pleasant but lacked a bit of experience with one waitress taking food to the wrong tables more than once! I think they have not had much training due to possibly being new and after the pandemic too with more experience the two girls who were looking after us Grace and Amy will be fantastic as they had a lovely way with the customer.
They first brought us the wrong bottle of wine in the restaurant. It's good my partner noticed that straight away. The selection of cheese was also a bit Tesco's Christmas selection style. Not what you expect from the Luxury Hotel Restaurant. The teapot was dirty when we ordered some tea for breakfast. The portion is tiny for that price.
Being in the area a week ago we called into Billesley and had coffee outside. Enjoyed the experience so much that we decided to have our 51st Anniversary lunch with you today. We were not disappointed, the meal was exceptional, the service was outstanding, in fact the whole experience was faultless. Well done, we will be back again.
Lovely place to have Afternoon Tea . Very pleasant staff and lovely gardens . Food was excellent and enough to eat . Would recommend this hotel . Five stars
