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"she came with my little one for a pizza and hot chic, the herr saj was ever so polite. pizza was pissing hot and customer care was on point"
Phone: +441213274844,+441588660631
Address: Church Road, Shropshire, United Kingdom
City: Shropshire
Website: https://www.greggs.co.uk/?utm_source=Yext&utm_medium=GMB
Dishes: 4
Amenities: 17
Categories: 5
Reviews: 1455
I'm a regular customer who loves to get some breakfast from Greggs after my night shift. I arrived here hungry and tired from my night shift only to find they were not open yet despite their opening time being stated as 8am! I waited for nearly 20 minutes before they opened at 9.25am! When I got inside there were no hash browns and they weren't making any either! I was so sad and disappointed I wanted to cry. Yesterday I wanted a vegan sausage roll but they were all out of those as well! Not what I needed after a nightshift Please just make sure there are enough hashbrowns cooked because I love them and they are hardly ever available at this branch.
One staff who clearly didn’t want to be there was extremely rude. I told her my order she didn’t hear it completely and didn’t ask if I wanted anything else when she read my order back I said what else I wanted and she rudely replied you need to tell me everything you want at once. She also messed up my order and charged me for something I didn’t even want and then refused to give me a refund. Another staff had to step in and give me the refund. This is appalling costumer service, I’m not happy at all, due to all of this I was late to where I needed to be. On top of it all she didn’t even apologise and did not acknowledge her mistakes!
on the way to a camping trip. I don't like cooking. bought 5 baguette meals, cookies, cheese and swirl pasties x5 and invites more for £40! so a bargain. customer support was exceptional!
I called today, the 25th March, while I was out of my childhood in the opposite research. it was busy, but the staff was friendly enough and the coffee was good.
she came with my little one for a pizza and hot chic, the herr saj was ever so polite. pizza was pissing hot and customer care was on point
