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"Staff is unfriendly. They do not try and help customers and are very rude. Store is dirty."
Phone: +14043461557
Address: East Point, 30344, East Point, US, United States
City: East Point
Website: https://www.bjs.com/bakery
Monday: 09:00 -21:00
Tuesday: 09:00 -21:00
Wednesday: 09:00 -21:00
Thursday: 09:00 -21:00
Friday: 09:00 -21:00
Saturday: 09:00 -21:00
Sunday: 09:00 -20:00
Dishes: 0
Amenities: 2
Categories: 1
Reviews: 104
This location has far less products than the clubs that I've shopped in the Boston area. The customer service is far below expected standards. There are a few employees who are friendly and helpful but there are far more who are rude and lazy. When checking out its worth waiting for a cashier. If you have an issue at self checkout it usually takes too long for assistance. Some of the employees covering will actually ignore the flashing light until you call them over. Yesterday I don't know where the person covering self checkout was. I had a problem with an item not ringing up and it locked the register until I got help. When someone finally showed up I had to have them void my frozen foods...
Stay away from this store. It is very unprofessional and it 's staff steals. I left my wallet there and long story short the cashier MOST likely took it but the store is not revealing what the video shows and is not tell me either. This makes me believe they are covering up the thief. The Surveillance manager Star kept saying she would call me back but I 've been going to this store for 3 days trying to get this done and keep getting a run around. They have the date and time stamp of me being there, so what is the issue? So beware of this store and hold on to your belongs because they will get stolen.
I never have a problem when I come in! Staff is always friendly and willing to help. I find exactly what I need and in stock. Love the scan/pay option so don't have to stand in line if there is one. Today I did a pick up order and it was ready before time and when I got there came out quickly. Only thing I don't care for is the lack of direction at the gas pumps but that's not Bj just crazy drivers.
Poor customer service and they don’t follow through as said on the phone, I’m very disappointed and will not be renewing my membership! I’ve waited over 2 weeks for my refund and I called again today to find out it was never completed and therefore rejected. So as a customer service I get to wait once again and pray that this agent knows what he’s doing.
Staff is unfriendly. They do not try and help customers and are very rude. Store is dirty.
