**THE FOOD:** The meal I had recently was one of the saddest I’ve encountered in a long time. My dad and I decided to visit this location, and I ordered the BIGFOOT Country Fried Steak with three eggs, hash browns, and two biscuits, while he chose the meatloaf with onion rings, cornbread, and two stuffed baked potatoes. Sure, it was a sizable order, but when I dined at the Monterey Bay location, they handled similar orders effortlessly. Since both restaurants operate under the same name, there should be a standard they adhere to.
The wait time for our food reflected the unfortunate state of the meals we received. My hash browns were burnt beyond recognition, and my country-fried steak was...
Last Thursday, I visited this restaurant for breakfast. I ordered avocado toast on whole wheat with scrambled eggs, along with buttermilk pancakes topped with whipped cream and fruit. My mother-in-law chose French toast, scrambled eggs, and chicken sausage, while my husband went for cinnamon pancakes with eggs and a hot link. I really wish I had opted for the cinnamon pancakes because, although the buttermilk pancakes were delicious, the cinnamon ones were exceptional. Both my mother-in-law and I loved the scrambled eggs; they were smooth, creamy, and cooked perfectly without being overdone. Even though we had to wait a little, the service was efficient, especially considering how busy the r...
I can't comment much on the restaurant since I didn't get to eat there, but my experience with takeout was excellent. It was raining, so the outdoor seating was closed. I ordered the Grizz, which includes pancakes or toast, eggs, bacon, sausage, ham, and hash browns. It was a substantial portion and absolutely delicious! I also got the chicken tender meal, which was fantastic. The interior of the restaurant appeared spacious, and they had a merchandise store and a jukebox. Overall, a great experience!
There were so many people waiting, yet there were more than five empty tables. Once we finally sat down, we still had to wait even though we were ready to place our simple orders. This is absolutely ridiculous! Who is overseeing this place? They really need to improve! I’m sorry, but that’s how I feel. The food is good and the service is decent, but the management is definitely lacking!
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Fantastic service and generous portions that are enough to share! My wife and I absolutely love this restaurant. I make it a point to try something different each visit, and everything I've had has been delicious.
Luis, the manager, is fantastic! I had a bit of an issue, but he took care of it right away. I've visited this place multiple times, and they never fail to impress. Luis is incredibly helpful and professional.
there wasnt a wait to be seated the food was delicious but the service was slow so idk if it was our waitress because I noticed she was doing other things and the tables got empty.
I was very pleased with how quickly we were seated and served, especially considering they were understaffed. Our food was fresh, hot, and delicious. I'll definitely be returning!
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Breakfast is served all day! I absolutely love this place. Ordering is a breeze, and the food arrives quickly. The customer service is consistently excellent.
I absolutely love the portion sizes and the food here. Everything is so fresh, and there's plenty to enjoy. I really enjoy going to Black Bear Diner!
