On 2/14/24 10:00 a.m., This Bojangles located in Hermitage on Lebanon Road has extremely poor management. I ordered several breakfast meals and unfortunately did not check the bag until I got home and realized my order was incomplete. I went back over to Bojangles to let them know that my order was incomplete and they completed my order. But I requested a courtesy for having to return and wait in the long lines again. The manager said she wasn’t giving me free food as if that’s what the courtesy is really supposed to be about. It’s about providing and maintaining customer service. For starters, I should not even have had to ask, but she was so rude in her delivery of letting me know she wasn...
Just tried to get food at the Bonangles in Hermitage, TN. The dining room was closed. The drive through at 11:30 in the morning was sketchy. It took five minutes for someone to answer when I asked if they were open. I asked for the new chicken and rice bowl that was advertised on their sign but was told “we don’t have that yet. We haven’t started lunch yet. Maybe in 30 minutes”. When I asked for the supreme chicken tenders, I was told I could only get a 12 piece meal. Nothing less. When I asked how much that was, the female said “oh lawd” as if I was bothering her. Complete radio silence after that. I drove off. I wish there was a way to contact the owner or corporate. I don’t know how they...
The Bojangles on Lebanon Road in Hermitage should be closed. The staff was very offensive hand rude. You never know when the inside restaurant is going to be open for service. The business is not very accommodating to the customer. The owner and manager should take a good look at the staff they have hired to see if the restaurant could be a better place in which to eat. We wanted to dine in but we were told that we had to go through the drive-thru in order to place our order...
The fish sandwich tasted terrible and does NOT resemble any advertised ones in photos. No customers around anywhere. There was one service person so told to wait while it was prepared. Only wanted the sandwich and it was total of $6.00 which is insane. Don’t drive thru this place /drive on past it. Too many other places to spend hard earned money. I took a photo of the sandwich and it’s pathetic.
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Perfect sandwich, nice people, chicken was exceptional no grissel, bun was fresh and firm. Melted in my mouth. Completely pleased. And I'm a critical person sick of getting ripped off and treated like I'm a burden for being a customer. It's so refreshing to be treated well AND enjoy the meal.
I asked for an 8 piece chicken only NO THIGHS and to replace them with 2 breast. I get home, and there are ZERO breast…4 thighs. This is the 3rd time. I WILL NOT BE BACK!!!
Regular customer, food was fresh. My only complaint is that they discontinued the PORK CHOP BISCUIT. Maybe they will bring it back.
The chicken was hot and delicious. I order and within 25 minutes the delivery was made. The order was perfect.
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Lovely North Carolina style fried chicken, dare you to try it, bet you gonna love it?
All yall chicken is spicy! Everybody don't like spicy!
