I 've always had great things to say about Bonchon, and over the years, have learned that the quality of Bonchon depends on the location. As a local I 've always been pleased to say the Woodbridge Bonchon is a great one. The food has always good and has held up since this establishment has turned into a take out only joint ever since the COVID lockdowns started years back. What 's earning them this review today is the stellar customer service the onsite manager was able to provide this evening.I placed a 6:35 online order and was on time at location for my 7:05 pick up time. I found at least six folks standing around the register, with no staff at the register and instead standing around the...
This location has to be the worst. They are incredibly slow at preparing food. I placed an online order at 2:45, expecting it to be ready by 3:20. Now it's 3:55, and my meal is still not ready. I rarely visit this restaurant, but each time I do, my order is never prepared on time, and I end up waiting an additional 10 to 30 minutes. It seems that not much has changed since they opened a few years ago. Moreover, they don't provide Bonchon sauce for free and charge a whole dollar for a small side. They've also been lacking indoor seating for quite some time. I'm not sure what went wrong, but this location definitely needs improvement. They should also inform customers that it will take at leas...
Food is definitely not what it used to be. I don 't know what is going on with this location but everything is burnt and over fried. I remember the chicken used to be juicy and addicting. Now it 's like a 8 year old cooked/fried it. This place wasn 't always like this but I 've been noticing this over the past 6-7 times I 've ordered here and I just brushed it off. I 'm not one to ever be a Karen or complain. Ill eat anything if I 'm hungry enough but Jesus people get your stuff together. I 'll be going to any other chicken place from now on. Feel I gave this location enough chances. Edit: I got a response from the business and they said my latest order let me correct you. It was multiple or...
The food was enjoyable, but the service was quite slow. I ordered online, and the pickup time they provided was missed by nearly 20 minutes. I don’t mind waiting, but the purpose of ordering online is to have everything ready when I arrive. This was particularly disappointing since it was during a non-peak time.
Book a table now
I was in Woodbridge and craving fried chicken and thought I’d give Bonchon a try. I got the drumstick and wing and leg combo for 14$. I took three bites of a spicy drumstick and then saw a hair wedged into the skin. I had to throw the rest out. Severely disappointed in the experience I had here.
So glad there is bonchon here! Def good Korean fried chicken! The only thing is I wish they asked if we needed tissue paper for takeout orders since you kind of have to eat with your hands and paper isn’t automatically included in the takeout bag (which is good because it reduces waste)
The food is always good here but there should be no reason that they are not doing dine in services. I felt like I stepped into 2020 going to this restaurant. Make sure that you order in advance because there is a 30 min wait time for your food!
Order the fry chicken with fries. Although I order a carry out the fries were cold, the chicken was hot but did not have taste at all I order the baked naked chicken. I was disappointed for meal maybe next time it will be better.
Book a table now
Foods just OK. Definitely NOT worth the line wait. Ordered on-line, and food is still not ready...15 min after it was supposed to be.
The chicken, fries, and rice were incredibly delicious. I highly recommend it!
Combo Medium (10 Wings 5 Drumsticks)
Combo Large (15 Wings 8 Drumsticks)
Combo Small (6 Wings 3 Drumsticks)
Drumsticks Medium (10 Pcs)
Drumsticks Large (15 Pcs)
