Boston Pizza - Table reservation

I didn’t go out for a while. So I decided to go out with my wife and son today. My boys told me he wants to go to Boston pizza. So we went there for dinner around 6.40 pm. The host gave the menus we sat for 30 minutes. It wasn’t busy that time. I guess they cut the staffs and there were only one server and may be one floor manger and one host. So waitress came after 30 minutes and get our orders. I ordered full rack of ribs and my wife ordered a pizza and my son ordered fingers and fries. It took another 30 minutes to get the food which is I don’t mind(if food is good). She brought the order. She brought half Rack ribs instead of full. It was barely warm. Pizza and fingers are wasn’t bad. Ri...

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I tried one of my usual favorites, the Tropical Chicken Pizza, but this time it didn't meet my expectations. The pizza was cold and the crust was chewy when I got home. I also tried the bacon carbonara for the first time and wasn't impressed with it. The pizzas were cold despite arriving at the expected pick-up time and living only six minutes away. It seems like the pizzas may have been finished cooking early and sat for a while before I received them. Boston Pizza needs to improve their quality control.

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The receptionist had terrible phone manners. They charged $3.50 for each additional topping, but my pizza was missing mushrooms and only had a meager amount of toppings. The crust was also too thick for my liking. Boston Pizza used to be a favorite, but now it's disappointing. One star is too generous for this experience.

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Probably the worst place in terms in service. Food was great. We had to wait 10 minutes just to get anything from our server. Never coming here again.

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The food was delicious and really brightened my day. The staff were also very friendly.

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