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"I am Shocked with the State of this Once Prime Establishment. Dirty Extremely Poor Service . Shocking. Ex Management . Very Very SAD. FEEL FOR THE LOCALS."
Phone: +441639882381
Address: Margam Road, SA13 2DB, Neath Port Talbot, United Kingdom
City: Neath Port Talbot
Monday: 07:30-23:30
Tuesday: 07:30-23:30
Wednesday: 07:30-23:30
Thursday: 12:00-22:00
Friday: 07:30-23:30
Saturday: 07:30-23:30
Sunday: 07:30-23:30
Dishes: 7
Amenities: 22
Categories: 5
Reviews: 481
Absolutely awful, only given one star because I couldn’t give zero. Ordered dairy free meals which was challenging enough because the menu is false and things that say they are vegan are actually not, only to come home in crippling agony because something clearly had milk in. Not only myself but my 8 year old daughter have both arrived home in agony!! Absolutely diabolical would not recommend this place to anyone!!! Food was preordered as we were a large party and even when it was brought to the table and I asked “is that dairy free” the response was “I don’t know”!! With plenty of time to prepare that was not only unacceptable but completely unprofessional!! And as an FYI they are also unab...
I decided to have a family meal at Twelve Knights and we had a fantastic evening. The food was delicious, the atmosphere was wonderful, and the hosts James and Louise were very friendly and accommodating. They truly go above and beyond to make sure their customers are happy, which is something you don't see very often nowadays. Our family regularly visits Twelve Knights because we love the friendly atmosphere, great food, and excellent customer service. I highly recommend this restaurant for any occasion. On Thursdays, steak lovers can enjoy a steak and a pint for under £12, which is great value. If you're not a fan of steak, I suggest trying the Cod as it is also good value for money.
The bedding and towels were clean. Beyond that the room and common areas were grubby. Clean but Shabby we can live with but there 's no excuse for grubbiness. There were stains, encrusted dirt and fluff on radiators, heating pipes, skirtings, carpets, bath surrounds. We came because it was the most convenient to people we wished to visit locally but we will not be returning.
Had the hunters chicken with chips, and side salad, chips and chicken were ok. Salad should have been thrown 3 days ago. Limp and dying. Friend found a hair in her salad. Not good won't be back in a hurry.
I am Shocked with the State of this Once Prime Establishment. Dirty Extremely Poor Service . Shocking. Ex Management . Very Very SAD. FEEL FOR THE LOCALS.
