Bruegger's Bagels - Table reservation

The food is always fantastic. However, it seems their order-ahead feature is disabled every few weeks. Not sure why, and it’s pretty frustrating when I often don’t have the time to stand in line for 20 minutes and wait when I could have made things easier for everyone and simply submitted an order so the staff know exactly what I want. They are missing out on a big revenue stream by not having this feature available as I often order $20+ worth of food on the order ahead feature. It also seems every time I do order ahead, I have to mentally tack on 10 minutes to the expected time the food will be ready as I have never actually had it ready by the time it says. I’ll simply have to order ahead...

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Nothing against anyone that works here because this is not their fault. The new system they are using where you order at the register is absolutely ridiculous. I ordered plain bagels, not sliced and not with cream cheese or anything else. It has now been 30 minutes and I'm still waiting for my six bagels. Absolutely a terrible process. People with a simple order like mine should not have to wait for half an hour to get six bagels that aren't even sliced. Won't be returning to a Brueggers anytime soon.

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My boyfriend and me arrived a few minutes ago to the restaurant and the employees were so rude because they ignored us all the time when we tried to order, and they were not busy , we preferred to left the place, but is something sad that now the restaurant have a bad customer

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I had the best bagel ever. I love it. (Farm house). The service was great. I will definitely come back.

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Picked up 6 everything bagels. Long wait. Busy store.

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