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"The boneless wings were okay, I recommend the dry version of the lemon pepper wings but the onion rings, and the happy hour made the experience good. The servers like always were friendly and I recommend it."
Phone: +15628659464
Address: 11255 183rd St, Cerritos, United States Of America, 90703
City: Cerritos
Monday: 11:00-01:00
Tuesday: 11:00-01:00
Wednesday: 11:00-01:00
Thursday: 11:00-02:00
Friday: 11:00-02:00
Saturday: 11:00-02:00
Sunday: 11:00-00:00
Dishes: 3
Amenities: 10
Categories: 5
Reviews: 8837
As soon as we entered, we got seated in the bar area with a baby, 30 minutes passed, all the waiters have made eye contact with us, no one has come to ask if we would like to place an order. I asked a waiter to see who 's in charge of these tables? He stopped without looking at me and said, You have to wait and give us time. We will be right with you. This place is always understaffed and has overworked employees. I dont see management helping them either. If you can 't keep up with the customers, why not just close this place down?. Please clean the ceiling pipes and the back of the Televisions
I remember why I don't go here. They got one plate wrong and the other there was barely any chicken in the wrap. We asked 4 waiters for ranch and that was a mission to get. Asked the waiter for some chips to keep my toddler busy until the food came and was told we would have to buy the chips and queso. Wasn't going to to that. They deducted money for the wrong order but by the end of the meal I was done and just wanted to leave.
I still do not understand why if there are so many empty tables and there is only us waiting it took 40 minutes to be seated and that happened until we have asked the host twice if there was any available table. Based on all reviews there sure is management issues. Wake and act upon the solution or your biz will hit a point of no return. Unfortunately they have blocked the ability to share pics.... (with Google agreement?
If there’s something BWW is consistent with is their horrible customer service, but this one? It takes the cake. Didn’t get greeted by a server until 10 min after being seated, didn’t get drinks taken for another 10 min. Food drinks took forever to come out and everything was cold. Definitely never returning here.
The boneless wings were okay, I recommend the dry version of the lemon pepper wings but the onion rings, and the happy hour made the experience good. The servers like always were friendly and I recommend it.
