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"We went there today with a group of 6! Four of us got our food after 20 minutes. The other two and one side never made it out of the kitchen after 45 minutes and we cancelled that part of order. Waitress was apologetic, got to wonder what the heck was going on when tables around us who got seated after us all had their food???? Pathetic W. J"
Phone: +17158589453
Address: 4612 Keystone Crossing, 54701, Eau Claire, US, United States
City: Eau Claire
Website: https://buffalowildwings.com
Monday: 11:00-00:00
Tuesday: 11:00-00:00
Wednesday: 11:00-00:00
Thursday: 11:00-01:00
Friday: 11:00-01:00
Saturday: 11:00-01:00
Sunday: 11:00-00:00
Dishes: 2
Amenities: 8
Categories: 5
Reviews: 6168
First time at this location. If I could give a zero I would. Get to the hostess she advises there will be 15 20 min wait to order but I can sit at bar ok no problem. 30 mins pass a gentleman sits down next to me 10 mins later than me and orders before me. Then the server Nicole belittled me and talks under her breath telling other customers if I wanted fast food I should go to a fast food joint. I ask for the Manager , Nicole still rolling her eyes goes and gets Taylor he then proceeds to make excuses for the server Nicole and asks me to leave. Totally floored from out of town maybe it was because I didn't look like everyone else IDK. But Taylor and Nicole are horrible and should never work...
Me and my brother went here for dinner, it was not busy at all. when we got seated we were greeted by our server. She was nice, but once we ordered our food she sat down at a table with her coworkers and never checked on us. We got our appetizer and my food came out a little later. But we waited 15 minutes for my brothers food. I guess our server ordered food too and got hers before us and started eating it in front of us. My food was cold By the time my brother got his. We got Spicy wings so our drinks ran out quick. We waited 10 more minutes for more drinks. Then when we finished I needed to use the bathroom and I got in there and there was NO TOILET SEAT. Like. What. The. HeII. We waited...
he was waiting for the waiter for 5 minutes. has taken our orders and said would return with drinks, but not. some food arrived 30 minutes later. the waitress realized that we did not have our drinks and went and fetched them. has cleaned another of our articles and they have not held any desired item and used the wrong kind of huhn. waitress had to be reminded of another article we ordered and did not receive. the food was good and they got the product they screwed up.
Did and online order for pickup at 615pm, confirmation said order would be ready at 640pm. Not only was it not ready, but the customer service was terrible, unorganized. The food was net ready until 705pm and when asked if they offered discount when people were waiting, they had a poor response. Would not recommend especially due to the poor customer service. A Simple calm, explanation would have been received with grace.
We went there today with a group of 6! Four of us got our food after 20 minutes. The other two and one side never made it out of the kitchen after 45 minutes and we cancelled that part of order. Waitress was apologetic, got to wonder what the heck was going on when tables around us who got seated after us all had their food???? Pathetic W. J
