Burger King - Table reservation

Subject: Extremely Displeased with Service at King Burger in Romford (Order Time: 21/02/24, 1:14 PM) Dear King Burger Management, I hope this email finds you well, although I cannot say the same for my recent visit to your Romford branch on February 21, 2024, at 1:14 pm. I am writing to express my extreme frustration and disappointment with the service I encountered. Upon placing my food order and eagerly anticipating my meal, I decided to order a coffee. However, my experience with the blond lady, approximately 170cm tall and seemingly in her 40s, was nothing short of infuriating. Instead of a simple and courteous service, her sarcastic response insisting that I use the busy screen to order...

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On the 30/04/2024 at around 12pm this afternoon, I ate in at Burger King, I ordered a double bacon cheese burger with chips and onion rings, my onion rings were nice and hot and expected, my burger was cold and the bacon was freezing! I took it back and my burger was replaced, with a colder burger? The cheese wasn't even melting because the burgers wasn't even warm, management refused a refund and said they do not refund, she was rude and refused to handle the situation, I ended up leaving the restaurant, hungry with no refund, while she had the ordasity to tell a member of staff to call the police on me, due to me wanting a refund, as my food was cold, even after beong provided

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great tasting eating very courteous staff and very efficient services only withdrawing the place was not clean on the standard that I expect from a restaurant like this.

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Not sure how you can screw up a Whopper, but it was soggy, and tasteless, where as the fries were loverly and crisp.

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The customer service is horrible they only have two people. They need more staff

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