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"Food: 4 Service: 4 Atmosphere: 4"
Phone: +441476861077,+441476330065
Address: NG33 5JR, Grantham, United Kingdom
City: Grantham
Website: https://locations.burgerking.co.uk/grantham/a1-service-area-colsterworth
Monday: 10:00-21:00
Tuesday: 10:00-21:00
Wednesday: 10:00-21:00
Thursday: 10:00-21:00
Friday: 10:00-22:00
Saturday: 10:00-22:00
Sunday: 10:00-22:00
Dishes: 8
Amenities: 9
Categories: 5
Reviews: 2041
A stop for a quick bite, a stretch, and to use the facilities on my 250-mile journey. You can only order electronically on the app or in store touchscreens. I couldn't get the QR codes to work at all for the loyalty card/app, so I had to find the alternative code to enter manually. This system wasn't as intuitive as I'd like, and there were no staff o hand. They merely appeared with my warm food and scalding hot drink. There's plenty of indoor seating, but I took advantage of the picnic benches in the fresh air. There are plenty of rubbish bins, so use them. The facilities were clean, family and accessibility friendly.
I often visit Greggs instead of Burger King, and I have found that there is often a lack of food available. At 12:41 one day, there were no pizza slices left until Monday. However, when Sandra is working, the restaurant is always fully stocked. She goes out of her way to ensure customers are taken care of, even bringing out fresh pizza slices and offering to bring them to your table. Sandra is always cheerful, greets customers warmly, and says thank you. She truly makes the dining experience enjoyable. If it weren't for Sandra, I would give this place 5 stars.
Service at this restaurant is top-notch, receiving a perfect score of 5. The atmosphere is also excellent, with a cozy and inviting ambiance that also gets a 5 rating.
The chilli cheese balls were delicious! I would rate the food and service a 4 out of 5, but the atmosphere was a bit lacking with a score of 2.
