Cafe Am Kai - Table reservation

Avoid! Horrendous service!! Worst I have ever experienced. The brunette waitress was extremely rude. She couldn’t understand the order although it was very simple. She then proceeded to get verbally aggressive and raise her voice enough to get a look from other guests! Unfortunately I didn’t check the reviews or else I would have noticed that the waitress has numerous complaints against her already. She clearly hates her job. Frankly I was appalled, since I had brought relatives with me and wanted to provide them with a nice experience of Salzburg and felt very ashamed at the way she treated us. The food was overpriced for the quality and the orange juice tasted slightly rotten. Negative exp...

• Useful
• Not Useful
• Reply

We went for brunch and got the 2 person menu. The selection was decent albeit with a lot of garnish. The eggs were nice and the coffee excellent. Also the juice was fresh. The music was not great started with jazz, then some ballads, then lounge, then beats... We initially had great service with attentive waiters but we couldn't get anyone's attention for 15 mins when it came to paying. Maybe an unlucky day.

• Useful
• Not Useful
• Reply

I’m very disappointed by the service, even though we had a reservation we got a table without a shadow, we asked to be moved and with a very rude tone they changed us to “love lounge” the food was ok, but just at the end the waitress denied us the possibility pay with card even though the table next to us did pay with it. I hope they train the staff for a friendlier service since the location is pretty nice

• Useful
• Not Useful
• Reply

View was great, food was expensive and would have been more enjoyable had we not have been absolutely ambushed by wasps. Should have been warned by staff about the problem before.

• Useful
• Not Useful
• Reply

Fantastic brunch! Do not miss when coming to Salzburg! Big recommendation!

• Useful
• Not Useful
• Reply