This was a joke, ordered online. Received a $100 gift card for Christmas because I enjoyed eating at Captain D 's till now. Placed order, received call said grill was down, told me to cancel order they could not, I explained I placed order as guest and couldn 't pull back up, employee called general manager, GM said to call corporate they had no control, I requested raincheck just make order tomorrow and I would pickup, this is obviously the punchline.... employee said we blew fuse and doubt grill be working tomorrow . I asked for number and was told only could go online to get money back. Asked for number to talk to someone, no number available. I asked for a complaint number, no number pos...
I was there at 8.30 pm tried to order o line wouldn't let me said they were closing soon tried to order over phone they said they don't take order over phone went thru the drive thru waited for almost 30 minutes for food ugh food was cold asked for butter sour cream never got it no silverware very very disappointed with this store its ran by kids no adults they really need to close
The last time we were there two months ago ago, they burned my grilled shrimp to a crisp. Tonight we gave them another chance. The bun on my fish sandwich was burned, black and charred. They hush puppies were bland without onions or spices. I called the manager on duty and she said she “will tell the GM” and didn’t apologize or offer a refund. Sorry service!
I just didn't like the fish. They were out of shrimp. Service was good and it was clean. Will return, I think the taste of the fish was just one of those times you eat something and think it's just not right. Nice employees.
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Drive thru, so slow. Took about 15 mins sitting at speaker to get order taken. That doesn't include time waiting to get to speak and time waiting to get to window to wait on my order. Never seen a drive thru so slow.
Ordered 2 pieces of fish.i got less than a teaspoon of fish combined. The pieces were skinny, overcooked ,crunchy batter. I couldn't even bite into them. What happened ? usually the fish is delicious.
I was shorted on my order two days in a row, leaving my little ones hungry. Definitely not impressed—two thumbs down!
Been over 10 years was great. Food, atmosphere, and service was great. A bit expensive for 2pc fish but ok.
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The quality is always great. Good service and food is fresh.
The fish was cooked in rancid grease and was inedible.
2 Pc Fish Blue Bay Crab Cake Dinner
10 Pc Fish Or 14 Pc Chicken Only
Ultimate Premium Shrimp Platter
Cheesecake With Strawberries
Bacon Ranch Chicken Sandwich
Classic Fish Chicken Dinner
Southern-Style Green Beans
Pineapple Cream Cheese Pie
Wild Alaskan Salmon Dinner
Great Little Fish Sandwich
