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"Great workers and they make the best"
Phone: +17633281700
Address: 15700 88th St NE, Otsego I-55330, United States
City: Otsego
Website: https://locations.cariboucoffee.com/us/mn/otsego/15700-88th-st-ne
Monday: 05:30 -19:00
Tuesday: 05:30 -19:00
Wednesday: 05:30 -19:00
Thursday: 05:30 -19:00
Friday: 05:30 -19:00
Saturday: 06:30 -19:00
Sunday: 06:30 -19:00
Dishes: 2
Amenities: 4
Categories: 5
Reviews: 90
This happened on March 23,2023. Well I don’t buy my drinks or shop at any caribou Coburn anymore! First, kept getting charged between $15-17.50 for a Large carmel cooler with extra shot and extra large turtle mocha! This price include 2 perk discount applied! Actual price should have been no more then $14.87 for the drinks with all perks applied! I did the research, the manager decided to bash me instead!When I question the original price and etc, they dropped it to down to $16.50! So said forget it! Called Caribou customer service to complain! The Caribou manager, emailed me stating that I disrespected and belittled her employee! Yet I did no such thing! I speak loud due to my children hear...
This isn’t the first time and I feel first times are one off’s, but you won’t get a full drink at the Otsego location. I ordered a medium mocha no chocolate chips or whip because I go for the coffee, not the toppings that take away from it (my opinion).First picture is about 1min after receiving (I was driving, had to pull over). The second picture is after the froth was stirred away. Not a sip taken.Why are customers receiving a drink that’s 4 5oz less than what was ordered? I understand the concept of making the mocha coffee, however I haven’t experienced this issue at other locations. The service is nice and timely, however how can Caribou charge full price when you’re being shorted at le...
I love caribou but this location is actually the worst. Always takes over 7 minutes for two drinks for me and my husband, and our sandwiches are never hot. We go to this location a lot because it’s on the way for us but it’s always so bad. The workers are friendly but I’m sorry they are not good at their job. Today we waited for 10 min, paid $7 for each coffee and they forgot to add the syrups. And the sandwiches were not hot again. Do better.
Friendly service and great beverages and the pups love the pup cups!
