Ordered my usual of two hot chocolates, one with extra chocolate. After placing my order, it took me about 10 minutes to get to the store. My order was not ready. The store was working on a big order so I was not too concerned. After seeing the baristamaking what I thought was my order but not seeing the extra dark chocolate, the order was placed in the drive through area. Iwaited until after an order was placed after I arrived and was picked up to inquire about my order. The order that I thought wasmine was. Finally I got it, I did not want to wait for a reorder so I took the drinks and did confirm it was weaker in thechocolate than it should have been.
I just called this store to talk to the manager about an employee serving food and beverages that was wearing a sleeveless shirt. That is disgusting and against health codes. She told me that it's a problem and the GM has been trying to handle it. Shetold me that I should talk to the GM and then hung up on me, saying that I was threatening her.?
I ordered a large drink and they filled it 3/4's of the way. That's the problem with places that make you tip before being served. Wouldn't have tipped at all if I knew I was going to be ripped off.
They were having issues with their Perks but the manager made sure I was taken care of. The young gentleman running the drive through was very kind as well. Great customer service!!
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Outstanding spot managed by a general manager who truly listens, genuinely prioritizes customers, maintains high standards for the team, and promptly addresses any concerns.
Today I ordered a large drink for a medium, it makes me feel how thirsty I was, it was a sensational taste and experience.
It was way busier then I was expecting, not super packed however. Looked like a nice place to hangout for a bit.
Always such a friendly staff! Know you are appreciated! I don't drink coffee but enjoy trying other beverages.
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Fantastic service! I appreciate the excellent drink suggestion. The staff are very friendly!
Had a wonderful experience with both the food and service at the drive-thru.
