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"I go over the grapevine every week and this Carl's is way better than Laval exit !!"
Phone: +18187607669
Address: 3770 Cahuenga Blvd, 91604-3502, STUDIO CITY, United States
City: STUDIO CITY
Monday: 00:00-23:09
Tuesday: 00:00-23:09
Wednesday: 00:00-23:09
Thursday: 00:00-23:09
Friday: 00:00-23:09
Saturday: 00:00-23:09
Sunday: 00:00-23:09
Dishes: 10
Amenities: 7
Categories: 5
Reviews: 4345
I shouldn't be eating fast food anyway, and this was a good final moment. There is always a long wait at this place, but when your hungry it's usually not a big deal. You spend the same amount of time going somewhere. So you might as well wait. I ordered a combo and an add on of Jalapeño poppers. It took 17minutes. Again I get it they maybe dealing with stuff we don't know about. They forgot my fires. Instead of waiting in line again I went in, and they refused to give me the fries! I had my receipt. I didn't argue, I asked for my receipt back and left. The poppers were terrible. But the burger was good.
Worst customer service ever. I don’t know what her problem is but the manager was behind the counter taking orders and had the worst attitude. At minimum a “welcome,” “thank you,” “have a nice day,” or even a “here you go,” as you’re handing me my order. I can’t stand it when people don’t greet you when you enter or just drop my bag and say absolutely nothing. Won’t be back to this location
Very nice customer service in the morning, the food quality was worth its given price in 2023 especially in its location. Great place to go for breakfast or lunch or even dinner if your heading to universal and not trying to over spend.
This place sucks. The hamburger patties are so thin and not char-broiled. Do you cut the raw patty in half? Same as how you add too much milk to the shakes so they are runny. I will be calling corporate and filling a formal complaint.
I go over the grapevine every week and this Carl's is way better than Laval exit !!
