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"Worst service I?ve received. We were charged for an incorrect order and the staff refused to fix their mistake and we were turned away being told, there is nothing we can do. This visit happens 12/02/22 at 8:20pm, incredibly rude staff."
Phone: +19099833818
Address: Ontario, United States Of America, 91762-1107
City: Ontario
Website: http://www.carlsjr.com/
Dishes: 10
Categories: 5
Reviews: 1955
The place was really clean, thr restrooms were clean and the service was somewhat fast despite us being a large group. There were only 2 workers but it seemed like a slow night besides my family and I. I feel like the workers got overwhelmed with asurplus of customers at once and it's completely understandable. The orders got mixed up but we got everything we ordered at theend of the day. The reason for my 3 stars is my order. #11, this is not the first and not the only location where I order thisbacon Swiss, that my chicken is not cooked fully !!! It looks crispy on the outside and is gummy, thick, and chewey and pinkishon the inside. Its a hit or miss with this order. Please leave it cooki...
Idk if they are slaughtering the cow in the back or baking bread for every order but the past 5 times I've came here its taken 20+ minutes in the drive thru for a single combo. I've had cars honk at me and get parked after waiting 10 minutes. I thought itwas a staffing issue at first so didn't complain but there's been 6 people chillin in the back the last few times so I don'tunderstand why there's such a long wait for 3 items
I come here to get the beyond burger. The beyond western cheeseburger. That's my burger of choice! It's so good. I don't eat meat and this tastes so good. Love the BBQ sauce in th4 burger and onion rings. So good. If you haven't had a beyond burger try it. It isn't a dry burger it's juicy and chargrilled just like a regular burger. Then let me know what you think.
Stopped in for breakfast. They were busy but still took the time to greet me with a smile and a 'how may I help you? ' I asked for a breakfast burger with no bun and the cashier was nice enough to suggest the lettuce wrap option. The dining area was very clean and the coffee was delicious. I 'll be coming back most certainly.
Worst service I?ve received. We were charged for an incorrect order and the staff refused to fix their mistake and we were turned away being told, there is nothing we can do. This visit happens 12/02/22 at 8:20pm, incredibly rude staff.
