Less than 1 star if I could. I am beyond livid. I ordered a cake for my daughter’s 6th birthday. I placed the order over the phone and asked for a picture of Encanto characters that I texted to the girl that took my order. She assured me that the picture would cover the entire cake and that the dark area would be spacious enough to write Happy Birthday on. Came in to pick up my cake evening before the party and it is absolutely not what I ordered. Tiny picture with a huge dark area and happy birthday written on the top and bottom not how we discussed. The lady at the front Monita flipped out at me when I said that’s not what we ordered. She refused to deal with me professionally and had me s...
I have to give this owner a star? I can validate the nastiness and poor temperment of the owner. She created extra pricing $2.00 on top of a price not on signs for sprinkles in a malted. I wouldn't mind her charging extra stated while discussion of product took place, she was over the top nasty about it. Feeling uncomfortable, I decided not to patronize and go to a different location on rt 34 which is sooo good!
Don’t waste your money with this place. Person hung up on me after I called when delivery was thrown at my door! Told me to come and pay for 2 new items tooHorrible I’ll never go back to this place ever again. I was also hung up on
asked for extra frosting gel on cake for the kids and they wouldnt do it.... disappointing... Belford store didnt ask twice and said absolutely! 5 stars for them. Customer service is key in these tough times!
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always the best soft serve and ice cream cakes. the staff is happy to design anything on a cake for you and they do a great job putting enough toppings on ice cream and in their shakes.
Always the best soft foods and ice cream! The staff is happy to customize any cake for you, and they do an excellent job with their ice and shakes.
My favorite location! Always fresh and clean! Every birthday cakes I order customized and I always leave a tip for friendly service
Shout outs to Tricia with the superior cake handwriting skills and creative friendly attitude ??
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The guy didn’t use his gloves and this is Covid time I don’t think I’ll be going back there
Best ice cream and buy one get one free Sunday on Wednesday
