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"The ice was fantastic, and the staff on duty was outstanding."
Phone: (+1)5168872425
Address: 5 Atlantic Ave., Lynbrook I-11563, United States
Reservation, Booking
City: Lynbrook
Monday: 11:00 -22:00
Tuesday: 11:00 -22:00
Wednesday: 11:00 -22:00
Thursday: 11:00 -22:00
Friday: 11:00 -22:00
Saturday: 11:00 -22:00
Sunday: 11:00 -22:00
Dishes: 10
Categories: 5
Reviews: 1106
I just ordered three items from Dashers through Grubhub. When they arrived, I found that I was missing one item, and the other two were in an unsealed bag that must have tipped over, causing their contents to spill all over the inside. Additionally, I received a call from a Carvel employee letting me know they were out of bananas, so we switched to a different item. However, when I called back to report the missing item and the mess in the bag, I encountered more issues.
I called to inquire if they had an ice cream birthday cake, but they seemed confused and later couldn’t confirm if they even sold cakes. There’s a big fridge right by the entrance filled with cakes! I found it amusing, but then the staff charged me $40 for a cake that was only worth $17. I wouldn’t recommend this place. Cold Stone is just around the corner.
This place is a disaster. Almost always out of ingredients. Screw up orders consistently. Ask for a dasher ..you wind up with a tuna sandwich. And forget Covid-19 precautions, the bag my dashers were delivered in, was wide open, invest in a stapler. The plastic cap on the cup has a giant hole in the top and is not sealed.
I visited this restaurant to take advantage of the Wednesday BOGO Sundae Special. It was a bit warm inside, and I felt for the employees. The space was quite crowded for such a small area. However, the overall experience was positive, and I would definitely return. The ice cream was absolutely delicious! Book a table now
I came here to take advantage of the Wednesday BOGO sundae special. It was kind of warm in the store and I felt bad for the employees. It was pretty crowded in such a super small space. But overall, I'd go back again. The ice cream was delicious.
The employees weren?t wearing gloves when taking out my ice cream and making the milkshake.The milkshake was runny and not tasteful because it had hard chunks in it. I will not go back there again I recommend the cold stone up the street.
I Asked for a Black and White Ice Cream Soda, Despite Having All the Ingredients They Refused to Make an Ice Cream Soda, Because it isn't on the Menu!
The ice cream was fantastic, and the staff member on duty was outstanding. Book a table now
Ice cream was good as ezpexted4.. the service by Chelsea was exceptional
