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"I bought One Sunday and received the other free. Happy Wednesday."
Phone: +15165415616
Address: 998 Hicksville Rd, 11758, Massapequa, United States
City: Massapequa
Monday: 11:00 -21:30
Tuesday: 11:00 -21:30
Wednesday: 11:00 -21:30
Thursday: 11:00 -21:30
Friday: 11:00 -21:30
Saturday: 11:00 -21:30
Sunday: 11:00 -21:30
Dishes: 36
Amenities: 3
Categories: 3
Reviews: 1000
We went late and I ordered a cookie dough ice cream. I received soft serve vanilla, tried to explain to the employee who told me that it 's soft serve cookie dough which doesn 't seem to exist. One bite was consumed and no compromise was had in the form of replacement or refund and I didn 't want to make a scene so I 'm leaving this review. Visited 11/4/22 at 21:45.
The best customer service experience we have had in a while! Had a personal call from the owner and he was so understanding, kind, and apologetic for a minor mix up that happened in store. This business is true to its word and honest! We love carvel. This is by far the best one on the island. Such a genuine guy!!!!!!
The food at this restaurant is always fresh. The last birthday cake I purchased there had impeccable handwriting on it. I was amazed at how neatly the guy wrote on the cake. LOL!
a young gentleman named michael wrote on my cake for me and it was beautiful
