**Avoid This Place!** I've had two disappointing experiences here. First, I paid $11 for a car wash at the pump, but the gas pump didn’t work. Inside, the manager gave me credit for the car wash, but when I wanted to fill up my tank, I was told I could only use that credit toward another car wash. I was told the credit was valid for 30 days, but after a long, harsh winter, when the weather finally warmed above 30 degrees, I found the car wash was out of service. When I asked the manager for an extension on my credit, it was refused and I was told to use another location. This level of unprofessionalism and inconvenience is unacceptable. I’ll be going to the Speedway across the street from no...
This is for the store on Arlington Heights Rd. In Itasca. 1. Not all Elemployees were wearing masks in violation of the state mandate. 2. Visited for the first time since this location switched from a Mobile station. I bought an Icee which cost less than $1.50 when the station was a Mobile. To my shock the price at the register was $3.76! This is more then 3 times what I paid before and way more than any other Icee/slurpee price! I will no longer shop at any Casey's at this location or when I travel. Received a response from Casey's saying that they allow their employees to be unmasked unless required by local authorities. Do you research! Masks are mandated indoors in Illinois.
This is for the store on Arlington Heights Rd. In Itasca. 1. Not all Elemployees were wearing masks in violation of the state mandate. 2. Visited for the first time since this location switched from a Mobile station. I bought an Icee which cost lessthan $1.50 when the station was a Mobile. To my shock the price at the register was $3.76! This is more then 3 times what I paidbefore and way more than any other Icee/slurpee price! I will no longer shop at any Casey's at this location or when Itravel. Received a response from Casey's saying that they allow their employees to be unmasked unless required by localauthorities. Do you research! Masks are mandated indoors in Illinois.
There?s a tall bald guy with glasses that works here. I?ve been coming here for years, and once this Scrooge started working here, he has to ID me each time for cigarettes. He knows who I am, just has to exercise his weird power trip. No one else ids me because I?m a 30 year old man. I once told my coworker about this and he said that he never got IDd from him. We are the same age and don?t look that young... One day he didn?t, and I was like finally! went back two days later, he says he needs ID. I almost lost it. Maybe I have because I?m writing a review. And don?t give me the we card everyone line, it?s not true.
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There?s a tall bald guy with glasses that works here. I?ve been coming here for years, and once this Scrooge started working here, he has to ID me each time for cigarettes. He knows who I am, just has to exercise his weird power trip. No one else ids mebecause I?m a 30 year old man. I once told my coworker about this and he said that he never got IDd from him. We are the sameage and don?t look that young... One day he didn?t, and I was like finally! went back two days later, he says he needs ID. Ialmost lost it. Maybe I have because I?m writing a review. And don?t give me the we card everyone line, it?s not true.
There is rarely receipt tape at pump. If you need receipt you have to go in store. Car wash minimal soap yesterday, left spotty film all over windows. (EDIT: AND AGAIN WITH NO SOAP) Went in to talk to manager, she was too busy on phone. Even if corporate, she should have made time for patron. Please note that the better reviews are when the station was Buckys. Only reason I continued to fill here was for wash. Now..I'll just fill across the street and wash elsewhere.
There is rarely receipt tape at pump. If you need receipt you have to go in store. Car wash minimal soap yesterday, left spotty film all over windows. (EDIT: AND AGAIN WITH NO SOAP) Went in to talk to manager, she was too busy on phone. Even if corporate,she should have made time for patron. Please note that the better reviews are when the station was Buckys. Only reason Icontinued to fill here was for wash. Now..I'll just fill across the street and wash elsewhere.
Store associates are ok, but leadership is horrible. Young guy who 's I assume is the manager, never makes eye contact, has built an US against THEM culture in just a few shirt weeks of it being a Casey 's. Two horrible experiences already. Deleting my rewards app and sharing my poor experiences. Completely unacceptable..... I 'm making this personal because we love the brand in rural areas. So far here ruining it....
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Store associates are ok, but leadership is horrible. Young guy who 's I assume is the manager, never makes eye contact, has built an US against THEM culture in just a few shirt weeks of it being a Casey 's. Two horrible experiences already. Deleting myrewards app and sharing my poor experiences. Completely unacceptable..... I 'm making this personal because we love the brand inrural areas. So far here ruining it.
It?s 1 pm and there was 1 two hr old slice of pizza in 2 warming racks and a full warmer of breakfast sandwiches. When I asked if the was any service for the kitchen they told me it would be ten mins. I love Casey?s but this one idk what?s going on!
