I strongly advise against ordering delivery from this restaurant. My coworkers and I placed a $100 order and specifically requested a large meal, which costs $15. What we received was clearly not a large portion. When we contacted the restaurant to address the issue, Castillo responded with, "Oh, we thought you meant regular size." While mistakes can happen, it's concerning when the restaurant does not make an effort to resolve the issue. Steps need to be taken to ensure this doesn't happen to future customers.
Castillo Sunset Park
4020 5th Ave, 11232, Brooklyn, United States Reservation"The best Ecuadorian restaurant in Brooklyn, and good service!!!"
Details
Phone: +17184377676
Address: 4020 5th Ave, 11232, Brooklyn, United States
Reservation, Booking
City: Brooklyn
Website: http://castillo.nyc/
Opening hours
Monday: 10:00 -22:00
Tuesday: 10:00 -22:00
Wednesday: 10:00 -22:00
Thursday: 10:00 -22:00
Friday: 10:00 -22:00
Saturday: 10:00 -22:00
Sunday: 10:00 -22:00
Statistics
Dishes: 10
Categories: 5
Reviews: 1403
Address
Reviews
This place is incredible. It reminds me of when I was a kid and my Ecuadorian friends mom would beat us with her flip flops for being rowdy street kids and then she'd feel bad for hitting us so she'd cook up a huge meal and feed us. The best Arrozz con Pollo and the empenadas are great. Im pretty sure somebody's grandma is cooking it up in the kitchen so don't mess around while you're in there cause you might get the flip flop too.
Came with some friends on an early Sunday evening. The place was fairly empty so didn’t have to wait to be seated. The food was good and you get a large portion at a decent price.
Beautiful, I ate here to celebrate my late dad’s birthday since I used to eat with him here before. The waiters were very nice and so was the food. Book a table now
The food here is excellent! The service is great, and the atmosphere is pleasant and clean. It's a fantastic spot to explore a variety of dishes.
I've been visiting this restaurant for years, and it serves some of the best Ecuadorian food in Brooklyn. Food: 5/5.
I dine there once a month because they serve great Ecuadorian food, although it can be a bit expensive.
Alright, good food, customer service is fine at most, depends on who's waiting on youf Book a table now
The food here is outstanding. I would wholeheartedly recommend it to everyone.
The best Ecuadorian restaurant in Brooklyn, and good service!!!
Dishes
Book a table now
Categories
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Catering
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American
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Coffee
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Casual
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Cafe
Amenities
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Accepts Credit Cards
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Television
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Delivery
- Table reservation
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Wifi
- Reservation
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