When I asked to speak with the manager, he told me they serve every type of cheese except American, saying it’s a corporate decision. But American cheese is essential for an authentic Philly cheesesteak! It’s obvious that corporate leadership doesn’t understand what makes a true Philly cheesesteak, as the taste is completely different without American cheese.
When both management and staff lack the knowledge to properly prepare their signature dish, it’s best to save your money. I left feeling very disappointed. If you’re looking for a good cheesesteak nearby, I suggest trying Westshore Pizza instead—don’t waste your time here! With so many choices around, it’s clear customers want the genu...
I wouldn't even rate this place with a single star. I usually enjoy this restaurant, but I typically go to a different location. Unfortunately, the service during my last visit was incredibly poor. They got my order wrong, and I had to keep the incorrect items while still paying for what I actually ordered. Instead of just paying for three meals, I ended up paying for six, three of which ended up being thrown away. It was a complete waste of food and a deeply disappointing experience in terms of customer service.
I usually enjoy the food at Charleys Philly Steaks, but tonight the service was a bit disappointing. I spent $74 for my family, and our orders arrived separately. To make things worse, after the young lady told the cook about the missing items, he actually came over to our table to check. I couldn't believe it—I had just spent $74 here!
I recently visited the Brandon Mall location, and while I thought the food was great, my experience was overshadowed by the woman at the register named Agustin. She took our orders with an attitude that made it seem like she was being forced to do her job. On top of that, they charge $2 and $1 for refills, which is quite surprising!
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I visited this restaurant last Thursday around noon, and it will be my first and last time here. I orderd the chicken teriyaki sandwich, but it was incredibly soggy. The bun was drenched and fell apart completely. After just two bites, I decided to throw the rest away.
I believe they make their own ranch dressing, but it wasn't good and ruined my Californian chicken sub. The fries were also unsalted, making them bland. Overall, it was a disappointing meal! On top of that, their ranch dressing isn't refrigerated, which is concerning.
I enjoyed a delightful lunch that was filled with a generous serving of cheese and meat in a medium-sized portion. The staff were friendly and exceptionally nice. It was a special experience as they prepare your food right in front of you. Thank you!
The food was generally good, but the kids' meal wasn't served hot. It looked like they had prepared too many, and my child received some leftover chicken tenders.
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I ordered the Cheddar Bacon Jalapeño Fries with extra ranch dressing and a classic lemonade.
The food was great, but charging a dollar for a refill seems unfair.
Chicken California Cheesesteak Boxed Meal
Chicken Teriyaki Cheesesteak Boxed Meal
Chicken Buffalo Cheesesteak Boxed Meal
Old School Cheesesteak Boxed Meal
Bacon 3 Cheesesteak Boxed Meal
Kentucky Bourbon Cheesesteak
Regular Philly Cheesesteak
