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"What a wonderful experience.... food, service ambiance was outstanding"
Phone: +13375084110
Address: 2550 Golden Nugget BlvdLA 70601, Lake Charles, United States
City: Lake Charles
Dishes: 10
Amenities: 25
Categories: 5
Reviews: 1258
Do not, do not I repeat do not book an appointment for reservation at Charter House in Lake Charles. By far the worst dining service my wife and I have ever experienced. My wife and I ordered our complete meal appetizers and entrees. The appetizers never came my wife's food came first, my food came later and it was not what I ordered. The food was sent back, the food came back super late. We ask to see the manager the manager made zero effort to make it right. We just canceled the complete order. The manager never came back out never apologized. We just packed up and left. We would never ever book again and we would never recommend to everyone to ever book a dining experience there. Avoid it...
We have dined here several times for special events and have always been thrilled with the quality of the food. However, this time the crab cakes were greasy and fishy. The person who had the fish chips said it was similar to Long John Silvers. I had the crabmangoavocado appetizer and it was very good and the prime rib was good. Our server was very attentive and explained the dishes very well. Just was not up to the past experience
Overall great experience. Our waiter Chris was very attentive and pleasant. Wine list is a little over priced and soso on the selections. We had the crab, shrimp and mango for an app, lobster bisque for soup, salmon for main course and chocolate lava cake. All were amazing
Guests are ridiculously loud. It ruined our dinner experience. However the food was delicious
What a wonderful experience.... food, service ambiance was outstanding
