Chatime - Table reservation

The drinks at this restaurant are tasty and the staff is friendly, however, the service is extremely slow. Despite there only being two people ahead of me, it took over 20 minutes to receive my drink. I don't visit this place often due to the slow service compared to other locations. It feels like they are constantly retraining new employees. They need to improve their ordering and drink making process for more efficiency. Even though they offer online ordering like other locations, their service is significantly slower with the same number of staff.

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this place is the bomb. I went there to the 10th jubiläum bogo promotion, and their service was super fast. the brown sugar series was amazing, the tapioca was suuuper chewing gum. also the grazy tasted good at this place (this topping is usually a hit or miss at other chatimes.) comes again! (edit: came back, it was still good! I would recommend ordering the collection online as the placet packed was. a sign that the summer is close

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I have the order wrong, the server was rude-no excuses, charged. 60c extra. employees need a lection in customer service. do not recommend loading. P.S. the problem was not with the employee in the training that took the order, I am appalled that the poor to be trained is now being accused. the hire and bad customer service of the trainer should be adjusted. if this lady is the owner, I'm sorry for the employees and customers.

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I absolutely adore this Chatime! I frequent this establishment regularly and the owners always welcome me by name and have my favorite drink memorized. The staff is incredibly friendly and it's a wonderful place to visit. I highly recommend it!

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I recently tried the BT21 drinks at this restaurant and found them to be quite enjoyable. I always have a good time whenever I visit this place.

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