"Very expensive. It was more and more expensive than the rest of the restaurants, but prices rose again in 2022. Spent over 50.00 in the ride. I love their family values and the food is still good, so I'll continue to support them."
Today was horrible! Arrived at the drive through around 1045, so that I'd miss the lunch rush. My order was wrong. I was missing two orders of fries. After waiting 5 mins to get out of the driveway, because there was only one exit lane, and getting two blocks from home, I decided to check the order...and it was wrong. I turned around, only to arrive right at the lunch rush, and was given two new orders of fries...when I asked for 3 to replace the cold fries for the order that was correct. Exhausting and very chaotic today!!
I wish I lived closer to the Cantrell location because they always get my order right. However, I was asked to pull up for a cup of ice water that I requested with my order. The lines are also frustratingly long, and it seems they don’t have enough staff taking orders. I go to Chick-fil-A expecting fast and accurate service, which I consistently receive at the Cantrell location, but it's just too far for me to go regularly. With two jobs and a tight schedule, it’s difficult to wait for something so simple.
I really don't understand how anyone could have a bad experience at this restaurant, but somehow I did. The wait for my food was excessively long, and when I finally got home, the fries were way too salty and I didn't even receive a full 12-count, just 9. To top it off, my mac and cheese was old, which I can only assume is what caused the delay. Wow, I'm just amazed. This location has really gone downhill! The downtown location is definitely the better choice.
Must have changed management. Took forever to get food. They went from 2 lanes to 1 lane for drive thru orders and 1 dedicated to mobile orders only. Made the wait about 15 minutes longer. Got food and nuggets were soggy and cold. The Mac and cheese had this burnt crust mixed throughout it. I'll be back, but that was the worst experience I've had there since they opened that location. CUSTOMER SERVICE WAS GREAT AS USUAL.
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It wasn't the worst experience, but it was definitely nerve-wracking. I ordered two ranch dressings for my Cobb salad, but they didn't give me any. I also ended up choosing the wrong toppings for my salad. I had to remind the server about my milkshake, and this is now the third time that I've either left without it or almost left without it. It's not too outrageous, just a bit frustrating.
Food is good, but customer service is lowest. About a week ago I asked the male to ask me a question, and he got an attitude. During another visit I asked the woman in the window about things I asked for my coffee, but did not receive and she also got a posture. I usually visit this special store because of customer service, but things have changed drastically.
Not the worst experience, but definitely annoying. I ordered two Ranchs for my Cobb salad and they didn't give me any. Also gave me the wrong toppings for my Cobb salad. She had to remember my milkshake, and this is now the third time that I either left the restaurant or almost expelled it? ve forgotten. Not crazy, just slightly salted.
Not the worst experience, but definitely annoying. I ordered 2 ranches for my Cobb salad, and they gave me none. Also gave me the wrong toppings for my Cobb salad. Had to remind them about my milkshake, and this is now the 3rd time I’ve either left the restaurant or almost driven off bc they’ve forgotten. Not mad, just slightly salted.
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How do you have a bad experience in this place??? How? I just did. Terrible long wait to come home only with my food to have extremely salty pommes and not even a 12 ct, but 9. Not to mention my old Mac and cheese, which apparently the reason for waiting Woow only Woow Smh This place has gone down!! In the city center there is love.
Very expensive. It was more and more expensive than the rest of the restaurants, but prices rose again in 2022. Spent over 50.00 in the ride. I love their family values and the food is still good, so I'll continue to support them.
Hand-Spun Milkshakes (Cookies Cream, Chocolate, Strawberry, Or Vanilla)
Chilled Grilled Chicken Sub Sandwich (Limited Time)
Grilled Market Salad W/ Spicy Grilled Filet (Cold)
Breakfast Burrito (Chicken Or Sausage) - Combo
Soup Salad (Large Chicken Soup And Side Salad)
Grilled Market Salad W/ Grilled Filet (Warm)
Grilled Market Salad W/ Grilled Filet (Cold)
Chick-Fil-A Chicken Deluxe Sandwich - Combo
Grilled Market Salad W/ Chick-Fil-A Filet
Grilled Market Salad W/ Grilled Nuggets
