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"As someone who works here, I can say most of my coworkers are amazing people, and the foods pretty decent. But our store owner, Mr.Charping, is not the best person. I recommend eating here, certainly not working here. Enjoy!"
Phone: +17047209115
Address: 985 Concord Pkwy S, 28027, Concord, US, United States
City: Concord
Website: https://www.chick-fil-a.com/locations/nc/concord-commons
Monday: 06:00 -21:00
Tuesday: 06:00 -21:00
Wednesday: 06:00 -21:00
Thursday: 06:00 -21:00
Friday: 06:00 -22:00
Saturday: 06:30 -22:00
Dishes: 2
Amenities: 6
Categories: 5
Reviews: 3434
My kiddos and I ordered food from the drive thru today from this restaurant. We got home and was missing a salad. No biggie things happen. I simply called restaurant and explained to manager what happened and gave him my order number. He said that he would bring me the missing items himself. I was very grateful for that and especially not having to load my kids up again to go back and pick up food. Am amazing customer service and even had some extra cookies in there. Kids loves those!!! Thank you Chick Fil La I didn’t get the mangers name but I appreciate you all.
I was greeted by the manager as soon as i walked in the door. She took my order and made my coffee and had my food ready before i even picked a table. I was very impressed and then i sat down to eat my sandwich (extra pickles) and i was even more impressed! Usually “extra pickles” means they’ll put 3 instead of 2. I found at least 5-6 pickles! As I’m doing this review, a team member has asked me if there’s anything they can do for me, refill, etc? I feel like royalty! My food is incredibly fresh and the employees are fantastic! I will visit again very soon.
I eat here way more often than I should! Food is ALWAYS fresh. Items are NEVER wrong or missing. They get it right EVERY. SINGLE. TIME. They ask your name for your order and greet you by your name at the window. As fast as they get you your order, you'd expect some mishaps here and there. Doesn't happen. Great service with a smile.
Needed ice for my pregnant wife. Asked for 2 large cups of ice and they did me one better and offered me a bucket of ice if I wanted it. Chicken has never been one of my fast foods of choice but Chick-fil-A service is unbeatable. Honestly it's almost like every single one I've been to has a mythical level of customer service.
As someone who works here, I can say most of my coworkers are amazing people, and the foods pretty decent. But our store owner, Mr.Charping, is not the best person. I recommend eating here, certainly not working here. Enjoy!
