I ordered through the drive-thru, but when I got home, I discovered that my order was incorrect. I called the restaurant, and they agreed to remake it. When I went inside, however, the staff at the front counter tried to hand me the wrong order again. Eventually, a man in a black shirt stepped in (presumably the one I spoke to on the phone) and managed to get it right. Unfortunately, nobody offered an apology for the mistake or acknowledged the inconvenience it caused me. The corporate website doesn't provide a platform for feedback; it directs you to communicate with your local store instead. I’m not very confident in their feedback system. At least after two trips and a phone call, I final...
I made a reservation, but when I arrived, it was incorrect. I called the restaurant, and they promised to fix the issue. However, when I went to the counter, the staff tried to give me the wrong order again. Eventually, a gentleman in a black shirt—whom I assume was the person I spoke with on the phone—managed to resolve the problem correctly. Unfortunately, no one apologized for the mistakes or acknowledged the inconvenience I experienced. The company's website doesn't allow for feedback; it simply directs you to address concerns with the local location, which makes me skeptical about their feedback system. After two visits and a phone call, I finally received the correct order.
This is, without a doubt, the best chicken I've ever tasted. The staff is generally very friendly, and the restaurant is always clean. I highly recommend the spicy chicken and rolls. The cheese sticks are also delicious. I've never had a bad experience here.
The manager, Austin, was quite impolite, and the service left much to be desired. Additionally, the chicken was rather unappetizing. We need restaurants that provide better service.
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The fried chicken and side dishes are absolutely delicious and perfect for takeout. The service is quick, the staff is friendly, and the prices are very reasonable.
This place serves the best tea I've ever had! It's a fantastic spot—clean, friendly staff, and the food is delicious!
Grab some fried chicken and sides quickly! The service is fast, friendly, and the prices are reasonable.
NOT BAD... Fair prices. Decent chicken tenders. Very good green beans. Watered down gravy.
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I really enjoyed the food; the fish was excellent and the gizzards were great as well.
The best catfish around and love their maize nuggets.
Bbq, Honey, Chipotle, Marinara, Hot Sauce, Honey Mustard, Ranch Dressing, Cocktail Or Tartar Sauces
Express Tenders Family Meal – Dinners (Any 3 Family Sides)
Express Tenders Family Meal – Dinners (Any 2 Family Sides)
Express Tenders Family Meal – Dinners (Any 1 Family Side)
Snack Pack Chicken Biscuit – Dinners (1 Regular Side)
Express Tenders Snack Pack – Dinners (1 Regular Side)
Chicken Family Meal – Dinners (Any 3 Family Sides)
Chicken Family Meal – Dinners (Any 2 Family Sides)
Chicken Family Meal – Dinners (Any 1 Family Side)
Catfish Meal (2 Family Sides)
