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"Worse service of any chick fil -a I?ve ever been to. SLOW?. This was after I Repeated my order three times and girl taking my order forgot the drink and the fries (I ordered 3 things so she got 1 of 3 . Employees seem more interested in hanging outand chatting with each other then working. Franchise owner needs to invest in more/Better training"
Phone: +17325422243
Address: 180 State Route 35, Eatontown I-07724, United States
City: Eatontown
Dishes: 0
Categories: 5
Reviews: 1921
15 minute delay in the drive through (at 3pm) a few weeks ago, so tried the lobby today. Had to wait for the cashier to take two employees' orders first weird. Then, waited about 15 minutes for my order. Turns out that my order was sitting on the stagingcounter behind the cash register for a long period of time. I counted 7 10 different people either standing around, laughing,hugging one another, chit chatting, but not a lot of work. Seems they just threw a lot of extra staff at the problem, but themanagement of this staff sucks. Not going back.
Not a very pleasant counter person, got my order wrong. Gave a small coffee I asked for a large he told me they only have one size, get my order there are no coffee creamers ketchup napkins jelly?s out for the day. Now they open at 6am and this was9:30 they should have been out. Don?t get me wrong the small coffee was hot the food was good. I just really wanted what Iordered. For $11.00 breakfast, I don?t think that is to much to ask.
25 people on line. 1 cashier. Took 45 minutes to get 1 chicken sandwich. Similar experience all 3 times I have gone there. Waited on line to give order and then waited even longer to get food. Everyone in the place was aggravated and annoyed becausethey had to wait so long. I've experience the same thing at another nearby Chick-fil-a. not sure how they have such a loyalcustomer base when EVERYONE seemed annoyed.
We ordered ahead. My 12-year-old daughter didn't check the bag after she ran in the store to pick up our order. It wasn't until we got home that we realized they forgot an order of fries. Now my 8-year-old son just got home from soccer practice and isdisappointed. And I'm mad at myself for not double-checking. Mistakes happen. I just didn't expect it to happen on such a smallorder. Live and learn.
Worse service of any chick fil -a I?ve ever been to. SLOW?. This was after I Repeated my order three times and girl taking my order forgot the drink and the fries (I ordered 3 things so she got 1 of 3 . Employees seem more interested in hanging outand chatting with each other then working. Franchise owner needs to invest in more/Better training
