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"Super fast service! The line was out to the door and we thought it would take forever but we wanted to try it for the first time! We had our order in 5 minutes from walking in. AMAZING FLAVOR and super moist!"
Phone: +12022963000
Address: 1214 18th St NW, Washington DC I-20036, United States
City: Washington DC
Website: https://www.chick-fil-a.com/locations/dc/dupont-in-line
Monday: 06:30 -22:00
Tuesday: 06:30 -22:00
Wednesday: 06:30 -22:00
Thursday: 06:30 -22:00
Friday: 06:30 -22:00
Saturday: 08:00 -22:00
Dishes: 10
Amenities: 8
Categories: 5
Reviews: 18727
I love chick fil a and I hate to give them a bad review but I hope Upper management sees this...thus franchise outlet is horrible! Obviously the food is good, it's chick fil a, and the staff is friendly...but it's the nastiest restaurant I've ever been to! Not only were the bathrooms terribly Filthy, inside the restaurant was nasty too...like food and wrappers on the floors and tables...like does no one ever clean???? Can you imagine I asked a staff member for something to wipe down the table (those were my exact words) and instead of wiping it himself, he just gave me dry paper towels? Man..that was upsetting. What was more upsetting was that I looked up franchises in DC on the website beca...
this location is extremely disgusting, this is the nasty looking mac cheese that I got that looks like it was scooped out not even filling the container. I ordered on doordash, if this location serves you on doordash go to the app and look at their reviews on that app. Not only did they serve me slimey half mac cheese, I ordered salad, they didn't even put the dressing in the bag, I ordered sauce which they failed to give me as well, the fries were salty. This is what happens when you take a chance don't listen. All of their reviews on doordash are bad and I still ordered so oh well. Normally when I order, the pentagon city location handles my order but for some reason that one doesn't servi...
I love Chick- FIL-A, be it I am from Nashville Tennessee. This one was clean and roomie. The restrooms were also clean. I don 't know if it is DC or just the mood that day, but staff did not seem as friendly. When I asked for a refill for my drink...I felt as though I was inconveniencing the staff when I did. No hi... thank you ...or, what I always get at all of them my pleasure lol. The waffle fries were more like waffle bits. The whole bottom half of my fire box was bits like the pic I uploaded. I have never had that happen before. But, I still recommend to eat here... wonderful company.
I ordered through Uber Eats, and it was such a disappointment when my order arrived without packaging, and my drink unsealed. Not the fault of the delivery driver cos before he got to me the drink has spilled all over the cup. The drink was a no, I couldn't risk drinking it. The fries arrived dry and cold, mac and cheese tasteless and a mess. You all need to do better than this. Am definitely not ordering again.
Super fast service! The line was out to the door and we thought it would take forever but we wanted to try it for the first time! We had our order in 5 minutes from walking in. AMAZING FLAVOR and super moist!
