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"Great staff. Fast service. Mask not required. Partitions in place. In the food."
Phone: +14043613443
Address: 4959 Jonesboro Rd, 30297, Forest Park, United States
City: Forest Park
Dishes: 2
Amenities: 2
Categories: 5
Reviews: 1626
It is rather challenging to get a decent fast food meal now. I understand it is due to the times pandemic shut down, trying to come back from pandemic; staff shortages, supply train issues, etc. I try to be very understanding and patient with theemployees, because I really still appreciate them for having the fortitude to deal with all the challenges, and still show upand sometimes have to deal with people who are not so cognizant and understanding. Once upon a time I could always count on myneighborhood Chick fil A to provide a very good ?fast food? meal with their great customer service. I wanted a really good,fresh chicken sandwich and waffle fries, so Saturday evening at 5:30 p.m. (dinne...
I waited over 35 minutes for a carry out order that I never even got! I saw a few employees working like crazy at the drive through and one young man handing out orders whenever they finally came out? But the young ladies standing inside at the frontcounter seemed too involved with their group conversations to care less about the unbelievable amount of people waiting onorders?The service definitely wasn?t friendly by any means?I suggest you go to another location and avoid this one by all means!Let me add this is the second time I?ve had a bad experience at this location?.and both times the restaurant was dirty on theinside!!
On Thu, 11/17/22, visited the restaurant in Forest Park and had a concern w/ my order upon arriving home. Mind you, the customer service was great. When going online in reference to my concern, I was informed that I would be contacted by the manager of thestore in (3) business days. As of Sat, 12/03/22, I haven't heard from the manager. Yes, I did attempt the online path, but thistime no response. So, customer service stops when? Understood that one customer's service doesn't compete w/ the million others.
Great staff. Fast service. Mask not required. Partitions in place. In the food.
Great staff. Fast service. Mask not required. Partitions in place. In the food.
