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"BEST CHICK-FIL-A ever! They have excellent customer service. The drive thru is quick and inside is always clean!"
Phone: +18178477384
Address: 2900 Western Center Blvd, Fort Worth, USA, United States
City: Fort Worth
Website: https://www.chick-fil-a.com/locations/tx/western-center-blvd?utm_source=yext&utm_medium=link
Monday: 06:00 -22:00
Tuesday: 06:00 -22:00
Wednesday: 06:00 -22:00
Thursday: 06:00 -22:00
Friday: 06:00 -22:00
Saturday: 06:00 -22:00
Dishes: 9
Categories: 5
Reviews: 1047
Edit*: Matt took care of me and made things right!! Thank you so much, Matt. I’ve always loved this location and do plan on coming back. :)I’ve always have a great experience at this location, but the last time I went, somehow my $12 order got combined with someone else’s $26 order, leading to me being charged $38. I didn’t realize the mistake since I ordered paid on the app, so I grabbed the food in the drive thru and drove home. I called the restaurant after I noticed, and the worker said he couldn’t do a refund over the phone but said he could reimburse me with Rewards points, and that I would see the points later that day. I agreed. No points. I then called customer support, and the rep...
My service was horrible from the manager Hunter his disrespectful employee that works the drive thru! I clearly stated a problem to Hunter on how his employee treated me my family just to drive off see him and that same disrespectful employee laughing it off around the corner like everything is a game! I thought Chick Fil A was christian based ?! Well what the both of you did isn’t very christian at all!!!! Shame on you Hunter for having POOR Servant Leader Mentality…i guess your salary has gotten over your head!!
We had an order for five and CFA did not take the time to ensure the order was complete. The buns were soggy and drinks had no ice. I was mostly disappointed that when I called to speak to the operator, I was told he may or may not call me back…..seriously, at a CFA?The manager on duty did replace some rewards in my account, but honestly I didn’t get a sense that he cared, and based on what he told me about the operator, maybe it starts at the top. I’ll just go to a different CFA next time!
I ordered through the app. I get my order and go home, trusting everything that’s in the bag completes my order. I go home and take everything out, I’m missing a 12 piece nugget. I call and the girl who answered made it sound like it should of been there. This isn’t the first time I’ve had something missing. Start checking before you leave the line, that you have your whole order.
this was our first time at this location and we dined in to waste some time. jeannine brought us our food and checked on us and every other guest consistently and provided amazing customer service while being very welcoming. i wanted to commend her on her amazing energy and service she provided, we were very impressed and pleased
Very friendly and very fast service Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Grilled Chicken Sandwich, Chicken Biscuit
That peach lemonade I might as well give y'all my routing and just charge me until it's gone This is the best location also
The best customer service from Sarah. The app gave me problems and she fixed it right away with no hesitation. Love this
Great service and really good food. There is a play place and it seemed in good condition. Had lunch and dined in.
BEST CHICK-FIL-A ever! They have excellent customer service. The drive thru is quick and inside is always clean!
