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"The food was great, the service needs improvement, but overall a great experience."
Phone: +19738843565
Address: 138 Rte 10, East Hanover, New Jersey, 7936, United States
City: East Hanover
Monday: 11:00 -23:00
Tuesday: 11:00 -23:00
Wednesday: 11:00 -23:00
Thursday: 11:00 -23:00
Friday: 11:00 -00:00
Saturday: 11:00 -00:00
Sunday: 11:00 -23:00
Dishes: 6
Amenities: 9
Categories: 5
Reviews: 1937
I normally don?t write reviews but I unfortunately I have to with this restaurant! Came in with my family got seated right away for a Friday but then sat there for over 15mins with no one greeting us. Waiter came to the table behind us and never came to usat greeted and said ?ill come back? I got up to look for a manager no one to find. And we left! Sad because we really likedchili?s but this restaurant has fallen!
Horrible experience, whole family got sick after eating it there also we order something without bacon but they put bacon in one of the item . They need to be more careful because pork is prohibited in some religion they have to respect that . Neverever gonna back there. When you order arrive please make sure before you eat since they don?t care
Despite some negative reviews, I had a wonderful experience at the restaurant. It's clear they were a bit short-staffed, as there were longer wait times for food. However, the delay wasn't excessive in my case. The team seemed to be working quite efficiently given the circumstances. My food was great, and the staff were all very friendly.
I ordered a single menu item online for pickup, but they got my order completely wrong. Instead of what I requested, I received a different item altogether. The manager didn’t even offer a refund. I advise you to spend your money elsewhere; this franchise has really declined in both quality and service. I won’t be returning, ever.
The food was great, the service needs improvement, but overall a great experience.
