This restaurant is one of our go-to spots, but unfortunately, we've encountered poor service during our last three visits. One of those times was during a busy period, which we can understand, but the other two were less justifiable. On one occasion, they actually forgot to place our order in the kitchen, and we waited 45 minutes before they realized the mistake! They did manage to prepare one of our entrees as a compensation, at least. During our most recent visit, one of the kids tried the new chicken sandwich, and it was served undercooked (the crispy chicken was quite a surprise!). We suspect this could be due to it being a new item on the menu and possibly the staff needing more train...
Chili's Grill - Table reservation
903 West McDermott Drive, Allen, 75013, United States Of America, McAllen Reservation"Went during middle of week, just before noon. Good service. Good food. Prices reasonable."
Details
Phone: +19727271004
Address: 903 West McDermott Drive, Allen, 75013, United States Of America, McAllen
Reservation, Booking
City: McAllen
Website: https://www.chilis.com/locations/us/texas/allen/allen
Opening hours
Monday: 11:00 -22:30
Tuesday: 11:00 -22:30
Wednesday: 11:00 -22:30
Thursday: 11:00 -22:30
Friday: 11:00 -00:00
Saturday: 11:00 -00:00
Sunday: 11:00 -22:30
Statistics
Dishes: 10
Categories: 5
Reviews: 3449
Address
Reviews
I can't quite figure out why I keep going back to Chili's. I used to view it as a casual place with consistently good food and well-crafted drinks at reasonable prices. However, since COVID, although the food and drinks haven't really changed, prices have jumped by nearly 50%. Additionally, wait times have increased—not because there aren't enough tables, but due to a shortage of servers. I'm beginning to wonder if it would be simpler to just make my own drinks and burgers at home, or if I should hold off until my bill starts creeping up toward $100.
Why do I keep going to Chili’s? I used to think it was a casual spot with reliably good food and well-made drinks at a fair price. However, since COVID, prices have increased by nearly 50%. Additionally, the wait times have become quite long again, not due to a lack of tables but because there aren’t enough servers. I find myself questioning whether it’s easier to make my own drinks and burgers at home, or if I should continue to wait until my bill edges toward $100.
Cold food poor tasting food.... I went to this location twice recently and in both visits the food came to me cold. The first time it was the French fries and the second time it was the beans with the fajitas I ordered. Its sad because I use to enjoy the Chillis franchises around the country but recently the quality at all of the ones I have been to has been bad. Corp needs to get involved and really focus on the quality of the service but more importantly the food. Book a table now
I've been to many Chili's locations, and I must say that Hannah, our server, was incredible! She was always cheerful, even while juggling multiple tables on a hectic Sunday afternoon. Our orders arrived promptly, the food was tasty, and the restaurant was spotless. I would definitely recommend this place for a 5-star experience!
This sports bar and restaurant features excellent drinks and a vibrant atmosphere. I really enjoy their shrimp tacos and southwestern egg rolls. The bartenders are quite talented and mix fantastic cocktails. It’s a great spot to relax and have fun! I also can’t overlook the Mexican corn on the cob—it’s absolutely delicious!
Had a lovely great time at the Chili's me and my teenage awesome son walked over paid a visit to the neighborhood Chili's in Allen Texas the food was fast to the table presentable edible and tasty my boy was happy and hell so was I!
The best Chili?s I?ve visited so far. The food was great and the service also very good. The best part of the night was the molten chocolate cake, you must try it, it?s simply perfect. Book a table now
Great service, our waiter was attentive. The restaurant was clean and it was a nice atmosphere. I ordered the quesadilla explosion salad with avocado and it tasted great.
Went during middle of week, just before noon. Good service. Good food. Prices reasonable.
Dishes
Book a table now
McAllen
Categories
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Delivery Services
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North American
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American
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Mexican
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Western
Amenities
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Families With Children
- Table reservation
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Accepts Credit Cards
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Credit Card Payments
- Reservation
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