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"great eating and very friendly staff!"
Phone: (+44)2083984918
Address: 47 Fleece Road, KT6 5JR, Elmbridge, United Kingdom
City: Elmbridge
Dishes: 22
Amenities: 12
Categories: 5
Reviews: 539
bad eating and terrible customer service. for many years shocked like a loyal customer. duplicate courts sent and when I called to speak with them, I was made to drive back to show them two of the same dishes! after spending £24 on a meal for 1 the rest was cold after it had to wait for the right plate to be cooked amd thr coworkers argued with me! really shocking bad customer service. Moreover, when I got it back, it was eating out and dry as the ribs that had gone cold at home. unfortunately I would not use or recommend China Cook again and my business will take on the new regent in the future.
they do not take card payments less than £10 even though I eat there regularly- there is no ATM nearby and they know that very well. Not setting foot there again. Rather poor investment decision on their part-lose hundreds of pounds by losing a customer because you can't deal with 10p bank charge for a card payment.
Fantastic service and food!! Delivery is always quick and never ever has been disappointed! Tonight, we were introduced to a new dish, “squid on skewers” with a sweet chilli dip and it was superb! This place definitely knows how to impress their customers!
hair in the food, just went in the bin. my wife complained that they sent someone to check the garbage. then offered a refund of 1 court. will never use it again.
