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"On 30th December, l visited this restaurant and received tremendous service, from the FOH person. She was attentive, checking back, and genuinely cares about the customers."
Phone: (+44)1395274747
Address: 23 Imperial Road, EX8 1DB, East Devon, United Kingdom
City: East Devon
Tuesday: 00:00-22:30
Wednesday: 00:00-22:30
Thursday: 00:00-22:30
Friday: 00:00-22:30
Saturday: 17:00-22:30
Sunday: 17:00-22:30
Dishes: 8
Amenities: 9
Categories: 5
Reviews: 1243
Ordered a takeaway for 2 people, after going on the website to look at the menu to find there wasn’t one, “ coming soon”, ok, not a problem as ordered a few times from here and knew exactly what we wanted. Ordered 2 starters, 2 rice a curry and ribs plus couple soups, was amazed at the price! Couldn’t believe it, but was too gobsmacked to query it…I know, my fault entirely……but to be charged more than £12 for the same items from a few weeks ago??? Was the meal worth it? Definitely not, ribs overcooked, curry was mainly onions bit of meat, bit spicy, ….the spicy bit was ok, didn’t enjoy it one little bit. Sorry, but you’ve lost a customer, definitely won’t be back for takeaway or eat in.
Absolutely appalling service blamed on weather conditions, which in our area are currently incredibly calm. We waited an hour and half for our delivery only to find the wrong order had been put through. When I called to complain I was faced with a female at the other end of the line shouting and screaming at me. I have lived in Exmouth all my life and I WILL not be using China Garden in the future. Shocking service and shocking customer service. Absolutely disgusting.
I went for the set lunch and the restaurant was quite busy, but the waitress Abby made sure to give each table personal attention. She was polite and attentive. It seemed like many of the guests were regulars as they seemed to know her well. The food was good with generous portions, but Abby truly stood out and made the experience even better.
Very dissatisfied this visit. Only set menu available. Service was very poor waiting 20 mins at least for main course. They seemed to be doing all the delivery orders first. We had booked a table so service should have been better. Was not impressed having to pay the service charge which was already on the bill.
On 30th December, l visited this restaurant and received tremendous service, from the FOH person. She was attentive, checking back, and genuinely cares about the customers.
