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"Needs better customer service support."
Phone: +14409336688
Address: 114 Moore Rd, Avon Lake, United States Of America
City: Avon Lake
Website: https://chinastaral.com/
Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 11:00-22:00
Dishes: 20
Amenities: 4
Categories: 5
Reviews: 67
I ordered a large shrimp fried rice for lunch, but when I got home, it turned out to be pork fried rice instead. I don't eat pork, so I called to discuss the mix-up. The person on the phone claimed that I had actually ordered ham fried rice. Despite clearly asking for 4 egg rolls and being repeated back only 1 egg roll, the staff member did not apologize or offer to make it right. Instead, he argued with me about my order. This experience left me frustrated and disappointed. I will not be returning to this restaurant in the future. It seemed like the staff member either misunderstood me or had trouble hearing.
The absolute best wonton soup around for sure. They have really good sushi. I also love their chicken sticks, general tsos and coconut chicken. All of their food is really good. These are my faves though.
This is only my second time getting food here. But it's safe to say, this is my new place: the food is delicious fresh and the people are kind and friendly.
