Chinese Empire Chen

Chinese Empire Chen

14 East Broad Street, Bethlehem, 18018, United States Of America, Lower Saucon
93 Reviews 1.9

"Can’t make a credit card payment over the phone?!?!? Come on empire Chen. You can do better than this."

Details

Phone: +16108688878

Address: 14 East Broad Street, Bethlehem, 18018, United States Of America, Lower Saucon

City: Lower Saucon

Website: https://www.empirechenbethlehem.com/

Opening hours

Monday: 11:00 -22:00

Wednesday: 11:00 -22:00

Thursday: 11:00 -22:00

Friday: 11:00 -22:00

Saturday: 11:00 -22:00

Sunday: 12:00 -22:00

Statistics

Dishes: 2

Amenities: 1

Categories: 5

Reviews: 93


Address

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Reviews

1 /5 Rating

This place has the worse customer service ever. The driver took my food to an incorrect location. Lied and said he handed it to me. Sent a photo of the food on a door handle of some type of business that was NOT my home or address. I called for 2 1/2 hours for the run around. They lied and told me the boss was on her way to me, for only to have 2 guys showing up with the food from the wrong address that they picked up and gave to me cold. The guy had the nerve to tell me I will get a free soda next time. There will never be a next time. Mistakes happens but to give me a close to 3 hour run around was so unprofessional. They was so cheap they didn’t even make a fresh order to give me. They ju...

1 /5 Rating

First off, ew! I got chicken pad tai and it was far from. I don’t even know what was in it. It was a mess, mostly soggy noodles and hardly any chicken. The pieces of chicken tasted terrible. I couldn’t eat any of it. The fortune cookies were expired and they didn’t give any utensils with my meal. I was told a delivery time and it arrived an hour after that. Terrible place.

5 /5 Rating

The family that owns/works here is very friendly. They did get swamped with orders while I was there but they tried their hardest with getting orders made. The food here is delicious

1 /5 Rating

I asked for the sesame chicken combo but they gave me chicken broccoli instead with the pork fried rice being drenched in

1 /5 Rating

Can’t make a credit card payment over the phone?!?!? Come on empire Chen. You can do better than this.