Chipotle

Chipotle - Table reservation

14383 Newbrook Dr #100, Chantilly, VA 20151, USA, United States Reservation
4.1 /5
3361 Reviews

"The staff was extremely rude. One of the young employees at the counter told me that he "could care less" about my satisfaction with my order."

Details

Phone: +17032631823

Address: 14383 Newbrook Dr #100, Chantilly, VA 20151, USA, United States

Reservation, Booking

City: Chantilly

Website: http://www.chipotle.com

Opening hours

Monday: 10:45 -22:00

Tuesday: 10:45 -22:00

Wednesday: 10:45 -22:00

Thursday: 10:45 -22:00

Friday: 10:45 -22:00

Saturday: 10:45 -22:00

Sunday: 10:45 -22:00

Statistics

Dishes: 10

Categories: 5

Reviews: 3361


Address

Show Map

Reviews

Edward

1/5

the portion sizes here are pathetic. they do like a half scoop of rice and call it a day. ? idk if all the locations are like this now or what, but it's literally half the amount of food you'd get 2 years ago... and yet it's two bucks more. gotta love inflation. (thanks joe! I wish I had taken a picture of those anemic little half sized steak cubes they gave me, barely the size of my pinky's fingernail, but unfortunately in three bites I had already finished my bowl. they blame corporate, but idk, I go to the Ashburn one and get twice as much food for a little less money somehow. so much like current gas prices, (thanks joe! it might be worth it to shop around for the best price, and find a...

Fera

1/5

I have unfortunately experienced food poisoning from this Chipotle twice now. I reported the first incident over six months ago and was hoping for an improvement. Last night, after ordering a burrito, I noticed a slimy texture in the food after just a few bites, prompting me to discard it immediately. The employees here do not adhere to proper hygiene practices; when I asked for fresh lettuce because the leftover lettuce was extremely old and wilted, the employee simply grabbed a new bin but mixed it with the old one instead of discarding it. This is unacceptable! I believe Chipotle should shut down this location. It seems they don't take negative reviews seriously. I highly recommend avoidi...

Fera

1/5

This is my second experience with food poisoning after dining at this location. I reported my first incident over six months ago, hoping to see some improvements. Last night, I ordered a burrito and noticed a slimy texture after just a few bites, so I had to throw it away immediately. The staff does not follow proper hygiene practices. When I requested fresh lettuce because the one in the bin was old and wilting, the employee brought out a new bin but mixed in the old lettuce, which is completely unacceptable. Chipotle should consider closing this location. It appears they don’t care, as they continue to ignore negative reviews. I strongly recommend avoiding this place—try CAVA instead; I’ve...

Brittany

1/5

I get the bowl with the works every single time I come to Chipotle. Yet this location can never get the order correct unless I come inside and walk them through the process. Even when I come inside, each employee struggles through the process of making a basic bowl. Putting meat, cheese and lettuce in a bowl is not a meal! Management needs help with the hiring process and just help period stop this location. Book a table now

Annabell

5/5

I placed a large online order on Saturday night, and I was very impressed by a staff member when I arrived to pick it up. She stepped out from behind the counter, asked if I needed any help, and let me know that they were only working on my order at that moment. I got there just a minute before the time I had requested online. I highly recommend this restaurant; that employee really made a positive impact.

John

2/5

Typical, tasty Chipotle food. However, this location has consistently run out of what should be standard toppings and sides more than four hours before close. These include salad dressing, black beans, and guacamole. In one instance, staff went all the way through the process of making a greens bowl only to say they're out of dressing at the very end. Disappointing.

John

2/5

Typical, tasty Chipotle food. However, this location has consistently run out of what should be standard toppings and sides more than four hours before close. These include salad dressing, black beans, and guacamole. In one instance, staff went all the waythrough the process of making a greens bowl only to say they're out of dressing at the very end. Disappointing.

Syed

1/5

I waited 10 minutes past the pickup time, making it a total of 20 minutes since I placed my order. It would have been faster to get in line and reorder my food. Even after my scheduled pickup time arrived and I informed them, it still took a long time to receive my order. This experience is completely unacceptable, and I will not be returning to this location. Book a table now

Felipe

1/5

The food was lacking in flavor, the meat was served cold, and the toppings were anything but fresh. I even questioned the sour cream because it was so runny. This was the worst meal I've ever experienced at a restaurant. I suggest heading to the location near Costco; the food quality there is significantly better.

Cassandra

1/5

The staff was extremely rude. One of the young employees at the counter told me that he "could care less" about my satisfaction with my order.


Dishes

Large Side Of Guacamole
Large Side Of Guacamole

Fajita Quesadilla Hack
Fajita Quesadilla Hack

Balanced Macros Bowl
Balanced Macros Bowl

Kid's Build Your Own
Kid's Build Your Own

Go Half Veggie Bowl
Go Half Veggie Bowl

Grain Freedom Bowl
Grain Freedom Bowl

Plant Powered Bowl
Plant Powered Bowl

High Protein Bowl
High Protein Bowl

Veggie Full Bowl
Veggie Full Bowl

Kids Quesadilla
Kids Quesadilla