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"Really good food and the service is great"
Phone: +19036637664
Address: 415 East Loop 281, Longview, 75605, United States Of America
City: Longview
Website: https://locations.chipotle.com/tx/longview/415-e-loop-281
Monday: 10:45-22:00
Tuesday: 10:45-22:00
Wednesday: 10:45-22:00
Thursday: 10:45-22:00
Friday: 10:45-22:00
Saturday: 10:45-22:00
Sunday: 10:45-22:00
Dishes: 15
Amenities: 10
Categories: 5
Reviews: 1767
Ordered online via the app. Arrived at the time the food was said to be ready. Greeted by locked doors during what was clear open hours, had to wait for an employee to leave to let us in. The 2 employees there had not started our order yet despite themseemingly not having anything to do. Waited for our food, get home and it is cold, rice isn’t cooked, majority of the toppingsleft off. My bowl (which should have had veggies, salsa, guac, etc) just had half cooked rice, cold meat, and beans. Used tohave good experiences here but the last several times have been mediocre at best, and this one sealed the deal.
I come in twice maybe 3 times a week. Lol! No joke! Came in today to get my usual bowl, chips and drink, but the fryer was down and so no chips. No complaints because y'all are always good to me The cashier that day saw the disappointment on my face and decided not to charge me for the drink and gave me a Buy One Get One card for my next visit. I wish I ask for her name, but her customer service was outstanding! Chipotle customer service is awesome and I will keep coming back Keep it up guys #chipotle #awesomeness
The food was good, but the inside looked like no one had cleaned it all day. The tables were a mess and the drink/utensil bar was a mess. They didn't give me a full serving of meat so I ended up with mostly rice and beans. It was probably a bad day forthem. But I didn't feel very satisfied.
