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"Eaten here dozens of times and haven't had issues with my orders. I will normally do larger carry out orders at work. The parking lot is kind of small for the lunch rush."
Phone: +19133933319
Address: 15100 W 119th St, 66062, Olathe, US, 66214, United States
Reservation, Booking
City: Olathe
Website: https://www.chipotle.com?utm_campaign=cmg_yelp_listings&utm_medium=Yelp-listing&utm_source=Yelp
Tuesday: 10:45-22:30
Wednesday: 10:45-22:30
Thursday: 10:45-22:30
Friday: 10:45-22:30
Saturday: 10:45-22:30
Sunday: 10:45-15:00
Dishes: 10
Categories: 5
Reviews: 2027
In a lot of companies it takes one employee to ruin the mural for the entire building. I can easily see that person as being ‘Amber’ at this location. Amber tried tricking us into paying for an extra side of meat that we didn’t order. I tols them twice this was incorrect and they still added it to the bill. I eventually had to ask the manager for help and he did absolutely nothing. On the way out of the building Amber yelled “HAVE A BEAUTIFUL DAY!” Of course I confronted this and the manager stood there and couldn’t even control his own employee who stood there arguing with me. Absolutely pathetic, ridiculous, and avoidable situation. We will never go back to this location.
I'm a big fan of cheese, but when I asked for extra, it felt like I had to ask multiple times just to get a decent amount. I used to get a single portion for my meal, but now I find myself having to pay for double that just to receive what I used to get. Although I don't personally pay for my meals, my concern is that although prices have increased, the amount of food has decreased. I would have given them a full five stars, but I've rated them only two stars mainly because I’m getting less food now. I wouldn’t mind paying more if I could just get a proper portion.
I've been visiting this site for 6 years since we've been close, but this chipotle has been on the fall for about a year. the big queso size seems to be smaller than before, and the portions are much more shameful. my Burrito bullet is never full anymore, where it was almost overrun. a couple of times I ordered a chip bag that I bit into a few very stale chips as they were freshly mixed with old ones. I'm sad because I loved this place so I hope it'll be better.
I've gone to this chipotle ALOT recently and every single time I am always satisfied with my burrito and experience: ! The lady's working on the line are so sweet and always willing to accommodate for weird orders. The managers will go out of their way and have gone out of their way for me multiple times! This place sets the example for what a good chipotle is supposed to be. I enjoy spending my money here! Thank you for being so awesome ? Book a table now
This is undoubtedly the best Chipotle in the city, thanks to its vibrant atmosphere. The culture here is fantastic, and I always look forward to my visits! The restaurant is consistently clean, from the dining area and restrooms to the service line. The customer service is excellent, with friendly smiles from every employee, and I never have to wait long. I wish all Chipotle locations could replicate this experience! 10/10!
I have order from here and not ever an issue, I ordered at this location by accident, was informed someone on thee online team thanking it would be a rapid response it has almost been a month, and still have not gotten my refund or even a credit. This is extremely unprofessional, and makes me think twice of continuing to return, I am highly upset worth this process
Before the employee made my burrito, he was using a broom and dustpan. He then got some paper towels to wipe the sweat off his forehead and then served me. He didn't change his gloves at all. Come on...Happened around 4:20-4:25p June 14th
This chipotle used to be good. The new highest give skimpy portions and they have done this since January the year before I got great portions they are so tiny I had to tell them to put more beans and rice and they caught an attitude. Book a table now
I believe they served me a child-sized quesadilla instead of a regular one, and it cost around $8-9. It was nothing like the first quesadilla I had at another Chipotle location.
Eaten here dozens of times and haven't had issues with my orders. I will normally do larger carry out orders at work. The parking lot is kind of small for the lunch rush.
