This is the worst chipotle in America. They randomly switch to online ordering. Today, I went in and they told me it was online only. So, I placed my order and then proceeded to wait 40 minutes for my food to come out. I started to walk home, then realized they forgot my chips. So, I went back, waited 5 minutes just to talk to someone, and they said they were out of chips. They wouldn't even give me an extra side of queso to compensate. To top things off, when I finally got home to eat it, it was the complete wrong order.
On a positive note, the staff's friendliness has improved. However, when my QR code for a free drink didn’t work, the cashier didn’t attempt to resolve the issue. She simply shrugged and moved on to the next customer without calling for a manager or checking with someone else. I understand that mistakes happen, but her attitude was frustrating.
Because of this experience, I will definitely think twice before returning to this restaurant.
The sign outside says Open until 10pm Daily, Google says it 's open until 8pm, but when I came in to get a burrito at 7:35pm, I was told We 're closed! by a manager who didn 't break eye contact with his phone. There 's a couple other places nearby you can get a burrito at, so just go to those instead.
this chipotle always gives smaller parts than near chipotles, closes over half an hour before their booked closing time and takes excessive time to fill order. the manager is consistently rude. I would suggest eating in another chipotle or one of the many Mexican restaurants on the same street.
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This is my favorite restaurant. While I try many different places, I keep coming back to this one time and time again. The staff is incredibly friendly, and the food is absolutely delicious. I never pass up the chance to enjoy a nice dinner here. I wholeheartedly recommend this restaurant.
Absolutely the worst Chipotle in the world. Rarely have what you want. TODAY I WALKED IN AND THEY SAID SORRY WE'RE CLOSED. It was 7:30. All Chipotles close at 10pm. And when we drove by on our way to another Chipotle people were in line inside. I'm baffled. Atrocious
I have visited this restaurant three times and have had a positive experience each time. The staff are friendly and efficient, the food is excellent, and the entire establishment, including the restroom, is well maintained. Thank you!
This is the second time this week a Chipotle in the Boston area has given me NOTHING. Went to this one in Brookline, picked up my mobile order and this is what I got. Half the bowl is empty, so disappointing.
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I love chipotle, but this place stinks. Every bowl the employees act like the meat they scoop comes out of their paycheck. They'll hardly give you any.
There's always to much rice or to much of one thing. Try to make a burrito with equal portions then when u roll it it won't look like a football.
Kid's Build Your Own (Chicken Al Pastor)
Kid's Quesadilla (Chicken Al Pastor)
Kid's Build Your Own (Beef Barbacoa)
Chips Tomatillo-Green Chilli Salsa
Kid's Build Your Own (Cheese Only)
Kid's Quesadilla (Beef Barbacoa)
Chips Tomatillo-Red Chilli Salsa
Kid's Build Your Own (Carnitas)
Kid's Build Your Own (Sofritas)
Kid's Build Your Own (Chicken)
