Chipotle Mexican Grill

Chipotle Mexican Grill

450 Hackensack Ave, 07601, Hackensack, US, United States
1462 Reviews 3.4

"I met today a server of the hell on this place. She poured a pan full of hot salsa. My liking and my esophagus are burning now. she never warned that the salsa was extra hot before serving, and moreover she poured a full pan with a smirk on her face. that is beyond ignorance. that is evil. Food: 1/5"

Details

Phone: +12013431408

Address: 450 Hackensack Ave, 07601, Hackensack, US, United States

City: Hackensack

Website: https://locations.chipotle.com/nj/hackensack/450-hackensack-ave?utm_source=google&utm_medium=yext&utm_campaign=yext_listings

Opening hours

Monday: 10:45 -22:00

Tuesday: 10:45 -22:00

Wednesday: 10:45 -22:00

Thursday: 10:45 -22:00

Friday: 10:45 -22:00

Saturday: 10:45 -22:00

Sunday: 10:45 -22:00

Statistics

Dishes: 4

Amenities: 2

Categories: 5

Reviews: 1462


Address

Show Map

Reviews

4 /5 Rating

The only reason I'm giving them a four star was because of the manager with the braids smiling at us. The person at the tortilla station who first starts our order barely even said hi or looked interested in taking care of us. The line was pretty gross and messy. As well the queso dipped looked old and soggy. I understand it's Saturday and people want to go home at the end of the night but if you work with food don't you want to work the same way you want to be served? It's just sad to see because customer service is none existing anymore and cleaning doesn’t come naturally to people. The food was a little salty but decent.

4 /5 Rating

Very nice staff, super friendly. Clean place. However, probably a busy Friday night and they may need a little work on food presentation. Sofrito is yummy. Tacos to go. 15 min in car... tacos don’t seem to hold up well, but understandable. Broken taco shells used for tacos, the shells were not whole and stuffings was just slapped in. Two separate days, two separate orders. Doesn’t seem like sour cream is being put INTO the taco.

1 /5 Rating

they have my picking order wrong 2 out of 3 times missing a product once and the other time huh on a vegetarian bowl. the other times the sections were very small. I always thought it was a fuke. When I called, I couldn't get through. if I used the app, they would not give a refund and instead credited the account 1. it's frustrating! I'm trying another location.

1 /5 Rating

sign said to be closed at 10 o'clock at 830 o'clock. all the chairs were placed on the tables, so it looks like they were closed, but they were not. I think the crew tried to go early and keep the customers away. after ordering and setting we were informed by the staff that the dining room is closed. the staff was rude and seemed angry that we were there.

1 /5 Rating

I met today a server of the hell on this place. She poured a pan full of hot salsa. My liking and my esophagus are burning now. she never warned that the salsa was extra hot before serving, and moreover she poured a full pan with a smirk on her face. that is beyond ignorance. that is evil. Food: 1/5